Swindon Central

The hotel is typical of the brand but the grounds are unkempt and overgrown. Not much sign of tables being cleared or disinfected in the Beefeater. Had haddock and chips, but the batter was soggy. Hotel gets very hot. Lots of fag ends around the Beefeater. Avoid

Fantastic premier inn from the service to the rooms. We stayed for a night away the welcome we got from Ally was great very knowledgeable and helpful. The room was spotless and the bed comfortable great night sleep. We had eaten at the outlet as wanted to come and do some shopping. Even the next morning the member of staff thanked us for our stay and hope we have a good day.

We stayed in this hotel around 18 months ago when I believe it had not long opened. Unfortunately the hotel itself has gone downhill in my opinion. The carpets on our floor hallway, were stained and haven’t been maintained. Hallways freezing, broken television by the lifts, drafty windows, cigarette butts in the entrance. On the first morning we opened our curtains to see two dirty sanitary towels right outside the window. Also the parking situation… what a nightmare! There’s probably less than 30 spaces for the entire hotel unless you want to park elsewhere for around £50 a day you are forced to try and find space in the hotel car park. Still £15 a day for parking, I’ve never stayed in a premier inn where paying guests are expected to pay for parking. The staff however are the redeeming feature here. Really helpful and attentive, couldn’t do enough for us.

We stayed in Premier Swindon to spend Christmas with family. The staff on Christmas eve put out santa footprints up every hallway, coming in the window and by the front door having eaten the buiscuits they had put out. We also had sweets outside the door. This was so lovely for the children, and so sweet of the person who had to work xmas eve. I don't think a local firm would have gone to that trouble.

We stayed just before Halloween, and there were decorations and games for the kids in the reception area. Our room was spotless, with lots of natural light, and the gorgeous comfy beds we've come to expect! All the staff were super helpful and knowledgeable- but shout out to Laura, Aggie and Nat who all went above and beyond to make our stay (and especially our 6 year old son's stay) extra special! 100% recommend x Oh, had great food, including the Crunchie Cheesecake...

This hotel was almost perfect. If I cud give it 99.9% I would! Lol. The beds great, food exceptional, staff amazing. Why did u lose ur 10th of 1%? No decaf teabags!!! Staff were apologetic but couldn't help, but please management sort it soon as we will be returning.