Zizi Hotel Zhuangyuan Mansion (Zhuozhengyuan Branch, Guanqian Street, Suzhou)

¡Muy buena experiencia! El personal fue súper servicial y amable, lo que hizo que la experiencia fuera aún más agradable. La habitación era un poco pequeña para tres maletas, pero estaba bien. La limpieza también era aceptable. Está a unos 10 minutos a pie de la estación de tren. La habitación tiene un sistema de inteligencia artificial de alta tecnología (Xiao Du) que mi amiga y yo disfrutamos mucho. La habitación tiene secador de pelo, microondas y lavandería en la planta 1. Hay ascensor para acceder a las habitaciones, lo cual es muy práctico para nuestro equipaje grande. 😄 ¡El hotel también nos ayuda a recibir nuestros paquetes de Taobao! ¡Disfrutamos mucho de nuestra estancia en Suzhou!

Amazing hotel! Staff were very friendly and helpful and we got an upgrade from a queen room to the floating clouds(?) variant! The toilet’s a smart toilet with a bidet and a heated seat! Super amazing room. Totally recommend this hotel. It’s also pretty convenient with the nearest metro station, pingjiang road and guanqian street being a short walk away from the hotel.

They gave me a free room upgrade. This room had a ton of space and plenty of seating! The bed was firm, but comfortable. There are plenty of outlets near the bed. There was no smoke or other weird smell in the room. The room was very clean. Housekeeping only did a quick cleaning each day during the stay, but frankly, I think that that makes more sense anyway for stays of only a few days. They did a good job at the end of my stay to find any left-behind items, which the front desk checked if I wanted. There's a smart toilet with a bidet, and the room curtains open and close electronically. Smart clock on the desk. The fridge was really handy to have. There's an elevator and two sets of stairs. There's also a shared room on the bottom floor with one washer, one dryer and a microwave, which conveniently doesn't have any time restrictions imposed. They asked me to leave a nice review when I checked out, but didn't force me to do it in front of them like some of the unscrupulous hotels in China do. There were only 2 negatives. First con is that there's construction causing lots of the sidewalk near the hotel to be unusable, forcing you to walk into the scooter lane. It's inconvenient and feels a bit hostile, especially if you have rolling luggage. It's not the hotel's fault, so I won't deduct this from their score. Just expect that the 10-minute walk to/from the metro stat inion may actually take longer. Even though you're not right next to the metro station, there are a lot of good Suzhou restaurants close by. You can also walk to Pingjiang and Guanqian streets, the gardens on that side, and the Suzhou museum. Second negative is that the WiFi was a little bit slow. It's fine for browsing, just not serious work.