Floral Lux Hotel·Suzhou Moke Garden Garden Culture Hotel

Very happy and excited to write this review. I would give 10 stars if possible. This hotel is truly a little treasure. We decided to splurge a little in Suzhou and found this hotel. It’s situated just a few steps from the main attraction street where you will see many people dressed up in hanfu taking pictures and enjoying themselves. This hotel is the only one of its kind where you can stay inside a traditional house with many beautiful gardens. The rooms were spacious, clean and comfortable. The fact that it was so close to the main attractions made it super convenient to go rest up in the middle of the day when it was too hot and too noisy. It’s like having a mini vision of the humble administrators garden privately just for you. Besides the excellent location and space, the service was also worth raving about. They picked us up timely with their golf cart and carried our heavy luggage🥹. As a foreigner, I wanted to deliver some stuff to the hotel and had input the wrong address… the lady at the friend desk was so proactive and helpful, I was so moved because she even offered to go pick it up from the wrong address I entered. I feel like I’ve never had such a kind and sweet host before anywhere and I just want to express my sincere thanks. 🙏 The breakfast was so plentiful and varied, we not only had more than enough to fill our bellies but our eyes as well because they all so well presented. If you are looking for a special place to stay, this is it!

墨客的服務人員都非常友善，有求必應！環境優美，鬧中取靜，入住墨客園是一次非常難忘的園林體驗之旅！ 建議修改一下祥雲樓有浴缸那間衞生間的竹百葉窗，因為特別是晚上從走廊可以清楚的看到衞生間裏的情況。

一次非常不錯的入住體驗，酒店位置極好，在平江路上的大新橋巷裡，離地鐵1號線和幾個主要景點（蘇州博物館、拙政園、獅子林、藕園等）都不遠。酒店就是一座私家園林，蘇州園林的元素在酒店都有體現，精緻小巧，環境幽雅。 酒店服務非常周到，管家服務熱情細緻，來時到路口接走時送到路口打車，並親自搬運行李到車上，讓人心暖。酒店有求必應，我們入住三晚，第一晚入住預訂的房間，房間非常漂亮但不太適合我們，第二天酒店給我們升級到了更大更寬敞舒適的房間，讓我們有了更加完美的住宿體驗。酒店每一個工作人員都非常熱情，每一次出門、回來都是笑臉迎送，讓客人有一種賓至如歸的感覺，每天都送不同的水果到房間，且水果品質優良，離開酒店時還送了精緻漂亮的伴手禮。 酒店房間衞生乾淨整潔，每天早晨起床開門都能看到院子清洗的痕跡，但保潔人員做到不打擾客人，讓客人感受不到洗掃的聲音。 酒店的早餐是配給形式，每人一份，品種豐富味道好份量足，不夠可續加 總之這是一次完美的住宿體驗，會推薦給來蘇州的朋友入住