Jinji Lake Grand Hotel

Alice Elaine nice

The resort was great we loved the location and the grounds. Everyone was super polite and very helpful. The evening Buffet was amazing excellent choice and quality. However we booked the hotel partly because of the large indoor pool, however it was far too cold for our 16 month old to swim in.

Very nice hotel to stay during mid autumn festival with friends :)

Amazing hotel, but it is annoying than spa didn’t work, like sauna, jacuzzi, water bubbles in the swimming pool area. I chose this hotel specifically for this. If I knew they wouldn’t work, I would have chosen the hotel where it works. It is typical for Chinese hotels to have all this stuff and just don’t use it.

We checked in quite late in the evening but we're greeted with many smiling faces. The room is lovely with a fantastic bathroom. Plenty of free water... The facilities at this hotel are fantastic, lovely big swimming pool, the jacquzi water smelt a little maybe cool do with a clean... The sauna in the changing room was great! We also used their table tennis room and snooker room which we. loved. The breKfast is also very good. We extended our stay by one night and was a delightful stay. only one complaint as such, we used the rental bike by the hotel and rode just outside to the waterfall by the main road. A man on a bike came to us telling us to wear our masks and to get back closer to the hotel... Nobody explained the rules to us and could be language barrier. But I didn't appreciate the man's tone of voice telling us to wear our masks. Nobody was near us and we were exercising we don't have to wear it!

户外環境湖天一色、靜謐，是值得期待的酒店。 升級了別墅大床房，2.2米的金可兒床墊，布草和床品都達到五星水平，超預期了！酒店服務很到位，看到我們帶小孩，主動送小孩禮物，也送魚糧過來給孩子喂別墅後面養的黑天鵝，還帶小朋友坐高爾夫球車環湖遊一圈。整體户外和房間、大堂的衞生條件很舒適，工作人員的服務意識也很高。 不足的地方，有售樓的租用了酒店別墅，他們在門口迎賓，但是衹針對他們的客户，眼睛也不看一下酒店的客人，第一次看到的時候，體驗感突兀。覺得這樣商業行為降維打擊。 訂的是園景大床房，但是升級後的別墅房卻看不到園景，確實留有遺憾了。

此次國慶假期入住金雞湖大酒店，第一天入住客房服務上有點小不愉快，客房服務分了三次送水、拖鞋、洗漱用品，搞得小朋友和家人無法休息，好在其他服務都不錯，酒店環境非常生態，寧靜，户外遊樂活動豐富多彩，工作人員耐心講解，小朋友們都玩的很開心，中餐廳味道也不錯，早餐也豐富多樣，總體來説還是不錯👍

酒店位於金雞湖邊上，有親子遊樂園，適合帶娃；酒店裡麪風景優美，有很大的草坪，還有孔雀，小朋友們很喜歡；國慶期間，酒店安排了一系列活動，酒店房間是落地窗，方便看風景；很享受住店時光，下次去蘇州，這家酒店是首選

國慶假期親子度假，鬧中取靜的地方，比較適合放空。環境和服務媲美上海的兩郊，中餐廳味道服務價格都很好。 其實衞生整體還不錯，但有個房間床頭竟然有很長的蜘蛛網，看到一下子心情不好了。