Usuario invitado
13 de diciembre de 2023
The check-in experience at this hotel was extremely disappointing. The staff appeared unprofessional and untrained, resulting in a chaotic and inefficient process. There was a lack of organization, with no clear system in place to handle guest arrivals. It took an unnecessarily long time to get checked in, causing frustration and inconvenience. It is crucial for hotels to prioritize hiring and training competent staff to ensure a smooth and pleasant check-in experience for guests. Improving the professionalism and efficiency of their front desk team would greatly enhance the overall guest satisfaction and reputation of the hotel.
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