Apartamentos en Surabaya

I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!

Was suggested to upgrade to junior suite by a very pleasant lady at the front desk. I decided to go ahead with the suggestion, which was so worth it . The junior suite grants access to the executive lounge. Upon reaching there , I was served by an extremely welcoming , warm and friendly chef name Alfred. He takes the time to really introduce the dishes with so much passion and warmth . He ensure that I was well taken care of. Had an extremely pleasant time at Sheraton thanks to him. His service is one of the reason which makes Sheraton the top choice for subsequent stays whenever in Surabaya ( not to mention the delicious Rawon that both the executive lounge and lobby restaurant serve) The other staff at the hotel are really friendly , always greeting customers with a smile. The amenities provided at the hotel are really sufficient too

It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.

Review for Four Points by Sheraton Surabaya, Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options. The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers. The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality. Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out. Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya. Rating: 4.5/5

Overall hotel is convenient. Breakfast spread is not that great but rooms are spacious and clean. Mall beside only

Awesome location but not the traffic. Clean and nice ambience even though the main lobby is on the second floor - up the carpark. Overall, great stay and will definitely stay here again. Thank you Harris Hotel and staff. Keep up the good work. Cons- hotel room floors should do a makeover. Can hear the popping whenever you are walking around in the room.

El hotel es un hotel de 3 estrellas, donde se encuentran los más cercanos de la ciudad. Y lo más importante es que nos hace sentir muy bienvenidos y especiales cuando regresamos a Westin Surabaya todo el camino de Singapur. Verdad, el mejor servicio!!! Mantenga el excelente trabajo. ☺️

Hotel room was ok. The staff speaks limited English but most requests will get communicated through in any case. Buffet was abit lacking in terms of variety but sufficient. Many restaurants around at night if you wish to dine out nearby

Exceptional service and immaculate cleanliness made my recent stay at Shangri-la a truly delightful experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The attention to detail in maintaining cleanliness throughout the hotel was truly impressive. I felt at ease knowing that hygiene was a top priority. The room was not only tidy but also exuded a sense of freshness that enhanced my stay. Overall, I highly recommend Shangri-la for anyone seeking a luxurious and pristine accommodation experience.

⭐⭐⭐☆☆ ”Stylish Stay with Room for Improvement – ARTOTEL TS Suites Surabaya” I recently stayed at ARTOTEL TS Suites Surabaya and had a mixed experience. While the hotel offers modern design, spacious rooms, and a gym for guests, there are a few areas that need attention to improve the overall experience. 🛋️ Ambience & Design: The hotel features a modern, artistic design that creates a trendy and visually appealing atmosphere. The lobby and communal areas are stylish, welcoming, and set a positive tone upon arrival. 🏨 Accommodation: The suite was spacious, well-equipped, and comfortable for rest and relaxation. However, I encountered a few cleanliness issues that affected my overall experience: Cobwebs on the sliding door, which made the space feel neglected. Stained bedsheets, which were disappointing and did not meet expected cleanliness standards. These issues suggest that the hotel could benefit from improved attention to detail and housekeeping standards. 📍 Location: While the hotel is centrally located, it is next to an abandoned mall, which creates an unwelcoming, deserted vibe—particularly at night. This choice of location takes away from the convenience and appeal of staying here. 💪 Fitness & Facilities: While the hotel lacks a pool, it does have a gym that is well-maintained and offers a good way to unwind or maintain your fitness routine during your stay. This was a nice addition and added value to my experience. 🌟 Service: The staff members were professional, helpful, and friendly. They made the check-in process smooth and were responsive whenever I had questions or needed assistance. ✨ Final Thoughts: ARTOTEL TS Suites Surabaya offers stylish design, spacious rooms, and a well-equipped gym. However, there are still a few issues that need attention: Pros: Stylish, modern interiors Spacious, comfortable rooms with essential amenities Well-maintained gym for fitness enthusiasts Friendly and professional staff Cons: Cobwebs on sliding doors and stained bedsheets Location next to an abandoned mall, creating an uninviting atmosphere No swimming pool or other recreational facilities With better housekeeping, improved attention to cleanliness, and a better use of its location, this hotel could significantly enhance the guest experience. Would I stay here again? Possibly, but with the hope that the hotel addresses these shortcomings to provide a more seamless and comfortable experience.