The Windflower Resort & Spa, Coorg

Nice property on the climb towards Coorg and past the town of Kushalnagar. Located amidst a 19 acre coffee estate, the property features large rooms, a gym, pool , spa and a children's play area. We took the suite room which was essentially a 1 BHK apartment style with a large balcony, indoor and outdoor open to sky shower area, and a hall / dining area. There were also cottages which we saw across the lake. Didn't use the spa so cannot comment. The outdoor pool was really nice under the towering trees and by the restaurant. All of the Staff was helpful, particularly the person who did the morning coffee estate walk . He was great. The food definitely needs improvement. (not the variety , but in terms of quality and taste). I would recommend drive 4-5 kms uphill towards the town of Coorg for better eating options if you can. Overall situated in a Beautiful location , but the management could do better in the upkeep and maintenance of the place to maintain the Windflower brand. Tip: to access the property look out closely for the board from the main road. its easy to miss. Its a 1 km or so drive off the main road ***** a dirt road that leads to the property.

Excellent place to stay. Though, approach road is an issue. Superb hospitality by staff. Excellent Food. Swimming pool is well maintained. The windflower resort is a quiet large resort where you can feel the nature. The rooms are also well maintained.

The resort is inside the forest and it's very calm and serene with lush greenery. Food is decent and could be much much better. The villa we stayed was very beautiful. Overall experience was good. Hospitality was great by the Resort people..

I ws here with 40 pax the wi dflower resirt n spa Coorg isa Good property amidst the nature, excellent hospitality, friendly n cooperative staff, GM Mr. Sangeet is a gem of a person h8s deputy Mr. Sachin is also a good n promt communicator, Chef Sandip and his f&b manager Manikanta and Mr. Ali Mohd. Are really great and helpful and uderstands the real meaning of atithi devo bhava food and menu served was outstanring and never thought it. Rooms needs some renovation and fittings inside the bathroom n rooms needs modernisation. The jeeps provided for transfers shud b much more in good condition and more over reasonably priced. All the best to the team looking frwd for needed changes during our next visit.

Chef Pradeep is an extraordinary cook! Best dishes served with much warmth n hospitality like never had before.. The plantation is with a luxurious ambience without compromising on the wilderness, nature n bird songs...that started n ended our day...

Property is beautiful. Full marks for the layout. The approach road is extremely rough and narrow. Approx 2km. We reached around lunchtime and we're super hungry. Upon arrival the welcome staff wasn't aware, what's available in the kitchen, how much time it'll take for room service. That's like basic!! Overall the welcoming staff looked low in confidence and energy. They weren't sure about anything in their communication. We started having our doubts as we had also read about the bad google reviews already. We got a free upgrade to villa. It was awesome. I only wish the jacuzzi had hot water. Service overall can be improved. Quite a few reviews on Google also indicate that. And I believe they're working on it. Especially the food part, chef Pradip personally supervises closely every meal buffet; checks on the guests for feedbacks, so I see some sincere effort. Small things in the buffet spread like keeping cut boiled eggs instead of whole, keeping idlies in hot steamer do make a good difference in the experience. Idlies and Sambar- the more we start going away from Bangalore or Chennai, the outcome is not perfect. Not sure why, the chefs can work on learning the authentic recipe, as perfect idli and sambar can make Bangaloreans and Chennaites just so happy, howmuchever common this breakfast may be! Our ala carte lunch order on our arrival day was freshly made. Vikram from the staff was really helpful, proactive and courteous. Food came quickly as required. Daal and mutter paneer both were delicious & hot fulkas were great surprise. Dinner buffet was widely spread, they tried to give a variety and taste. However, service is where they can hugely improve. Smallest things like keeping sufficient spoons/forks/knifes stock on each table, serving drinking water proactively we're not happening. The manager was simply checking with everyone about feedback with some shallow nonsense talk like aap kaha se hai etc. Instead he should be prompt, ready and alert on what's required on floor & pay attention to service more. Getting rid of the cat that keeps coming to dining area and steals food the moment the guest has gotten off the table is basic, as not all are friendly with animals. Plus the cat eating leftover food and bones while the guests still having their food is a disgusting sight! All these I could notice without any hospitality background then why can't they. I was and am genuinely interested in working on those areas for them. They ideally deserve 3.5. But instead of cutting half, I'm giving them bonus half for the efforts they're putting in. Hope this motivated them more. If good reviews are not followed in the upcoming days, I might change the rating