Tu alojamiento en Sunderland

El personal de la habitación, el hotel y el personal estaban bien.Pero el personal de limpieza de 6am y una puerta de corredor fuera de nuestra habitación va 24/7 de 6am :-( .TV remoto no funcionaría.Pensaba que era la batería. El personal vino con en minutos con la nueva batería pero remoto aún no funcionaría conectar

Only issue was the cleanliness of the room

So far, so good. Just that the reception service is bad

We had a wonderful stay at the Grand Hotel, Sunderland. The staff were lovely and very helpful. The rooms were clean and spacious. We would definitely recommend this hotel to friends and family.

The staff were friendly and helpful the room was clean and tidy

This is a lovely Holiday Inn. Very modern and clean, felt like I was at much higher level brand! Polite staff. Comfy bed. The flaw was there was a power cut in the morning. It lasted an hour at least and I couldn’t contact reception (obviously). I was getting ready for an event so didn’t have time to go down and ask what was going on. I know sometimes these things can’t be helped, but I was frustrated that it lasted so long and only came back about 2 minutes before I had to leave.

Would definitely recommend this hotel. We come back to this hotel every time we are in Sunderland. Great to have shops like Tesco and B&M and McDonald’s walking distance. The hotel has free parking.

Fantastic hotel for the money. I’d say its a great option for a spa break if you’re on a budget especially if you go midweek you get an overnight stay and access to the pool, gym and sauna included for less than £100 per night. Compared to other hotels that offer the same facilities it’s really good value. My only complaint would be no dressing gowns or slippers included making it a bit of a hassle getting fully changed amongst strangers. Other spa hotels have dressing gowns and slippers included so you can prep for the pool & sauna areas in the privacy of your own room.