FairBridge Inn & Suites Poconos

Worst Place Ever And Now They Want A Deposit Of $100 And The Price Of Booking Is Not Even That Much, No Privacy And Very Bad Smell Along With A Bad Roach Problem

Bar staff not to pleasant..

Beds were soft rooms was clean service great

Run away fast!, This place has no business being open. Disgusting!!! Obviously false advertising on the web page….it may have looked like that 20 years ago. Questionable people hanging out there, rotting, mildew and decay everywhere you look.

This place looks nice from the outside but it is certainly deceiving. The rooms were filthy. The linens were stained. There is a question whether or not the sheets had been changed as the was hair on them. The only reason for the one star is I am not able to give them a negative number. Do yourself a favor and stay somewhere else.

The place is a scam. Nothing like the pictures. Everything is filthy. Guy at front desk ignored when I went to tell him about there being no hot water. Had to get my husband to go again and he kept telling us to turn the tap. The drunk maintenance person came and confirmed there was no hot water and then they still wouldn’t give us a different room. We left at midnight after a long day of driving because we didn’t want to sleep with the cockroaches on top of the stained linens. I’m guessing this place was left to rot and the “new owners” thought it would be ok to let people look at pictures from other hotels or something to take their money 0/10

I visited this hotel many times in the past but these past few years I've stayed there every time its deteriorated meaning rooms smell smoky, bathroom faucets and bathtub were clogged and water keep coming back up, the pool was extremely cold but their excuse is they forgot to put pn the heat in it and my daughter was very disapppinted and room was just straight up dirty. Of course i complained before leaving. Thinking that it would improve i booked again recently but wasn't able to go so I called three days before to cancel and so happened they couldn't find my name or booking so I thought my booking was canceled come to find out when i check my account these scammers charged me so i called them and listen to their excuse i never called or spoke to AMIT the front desk clerk. Attached is my proof calling 3 days before. BE AWARE OF THEM! THEY CLAIM THEY CANT FIND YOUR BOOKING AND CHARGE YOU AND WHEN YOU CALL TO DISPUTE THEY CLAIM THEY DIDNT TALK TO YOU AND YOU DIDNT CALL TO CANCEL!!!

DO NOT STAY HERE the pictures do NOT represent what it looks like at all. The floor is ripped up, looks like it’s under construction. There is no restaurant or breakfast. Pool had residue on it and was freezing cold. The lounge is closed, the bar is not open and has a chain around it, there are rocks and pebbles everywhere, mold in the bathroom, dirty sheets, NO phone to call front desk and half a roll of toilet paper in the room. We requested clean sheets and toilet paper and NEVER got any. They lied and said 3 people inspected the sheets and they were fine. We were in the room, no one had come in at all. Staff was rude and refused to give us a refund. Laughed in our face when we said we’d write a bad review. Couple in next room left immediately. I would not stay here again if you paid me.

This has been the absolute worse hotel I have ever had to deal with. The pictures do not match what you walk into. The whole place smelled of ****, and mold. The rooms were filthy. The sheets had hairs and stains on them. We requested new sheets 3x and they never came. There was mold on ceilings and shower. The carpets were not vacuumed. There was a half eaten sucking candy stuck to the carpet. No toilet paper or tissues even though we had requested some. The staff was very unprofessional, and when we said we wanted to cancel the room, they laughed and said they would not consent to a refund. We called the agency that we booked thru and at first the hotel would not answer their calls. They said since we stayed for an hour it was considered us staying there. We advised them we stayed waiting for sheets and toilet paper that never came. This place is a complete scam. The pool has white scuzzy foam on the surface. The lounge, restaurant and bar were all abandoned even tho its advertised on the website. There are exposed wires throughout the hotel. Between dealing with staff and the rooms, it felt very unsafe. I do not trust anything they would have to say, and the whole hotel felt like a health hazard and safety risk.