Tibbiwell Lodge

First it was hard to park, the drive way full of building equipment and stuff. On entering with case and bags we were asked to remove our shoes due to people leaving stains on the carpet. This we would not do. Our shoes where clean and its up to the owner to have suitable carpets for guest use. Janina is lovely. It's not her fault for the rule . But we will not walk around in sox. The terrace room was nice. But the bed far too low, due to how the insulation has been done. No kettle or tea. You had to go downstairs to make it. Not good as I like to come back to my room. Bath relax and not want to dress to get a drink. And same in the morning. Slip on a dressing gown and have coffee. Not dress and go downstairs. Our shower head was awful. Limescale and rust. But it was soon sorted . There was no sink plug. Which we were told was missing a long time. Breakfast was not bad but bacon overcooked and sausages cheap. Fried egg.perfect.. The terrace decking wants a good clean and the furniture although good. I didn't want to sit on it as its pretty green!. Needs cleaning. It could be a lovely place if a few tweaks were done. It is in a beautiful setting .

The untidy approach to the house gives a clue to what's inside. Tired, dated, shabby and in need of a good clean. The towels needed to be thrown out and replaced with new. It fails on many levels. Undoubtedly the worst accommodation of our 8 day walk. Massively overpriced. Guests deserve much better.

Abbiamo dovuto lasciare la struttura prima del previsto per la totale mancanza di pulizia, igiene e inadeguatezza della struttura. Inutile sottolineare la mancanza di un vero e proprio parcheggio, di un esterno/giardino, di una buona connessione wifi, di un'entrata e uscita agile, degli usuali servizi di base di una struttura ricettiva e molto altro. Tutto questo è passato in secondo piano in relazione alle inaccettabili condizioni d’igiene dell'intera struttura. In particolare bagno e cucina della camera prenotata. Polvere ed escrementi di topo in cucina, oggetti e rifiuti lasciati dagli ospiti precedenti, ragni e ragnatele tra le padelle, pentole unte e ancora incrostate, un bicchiere non lavato con muffa, frigo non funzionante, altrettanta muffa, peli e sporco nella doccia e odore di chiuso-umidità’ nell'interna stanza. Nonostante le nostre numerose segnalazioni con foto allegate, i gestori della struttura non hanno in alcun modo ne offerto un rimedio ne si sono scusati.