"A family of three stayed and the room was clean and bright. Fully equipped, there is a supermarket downstairs, very convenient. Will choose to stay next time."

"I spoke to the manager by phone the morning of out arrival to confirm that we had booked three rooms for 5 guests, and that we could not share beds, as we are work colleagues. The rooms booked were a triple (for 2 people) a twin (for 2 people) and a double (for 1 person). All this was made entirely clear in the phone call. Our booking was made on the understanding that we would be arriving to check in between 11pm and midnight. As we were on our way, the manager phoned to ask where we were and why we had not checked in by 8pm. On arrival the manager was rude, surly and obstructive. After we checked in, we found we had been allocated 2 double rooms and one triple (set up for 2 people). When we pointed out (AGAIN) that we could not share beds, his only concern was that we should have checked in by 8pm (impossible owing to our work, and, as previously stated, our booking was made with the stipulation that we would be arriving between 11pm and midnight). He also claimed that I had told him that morning that 2 doubles and a triple (set up for 2 people) was what we needed, which is entirely untrue. When we suggested that we would be willing to split one of the double beds down into its two component singles and make up the two singles ourselves, he told us that was impossible as there was nobody there to do it and it was impossible for him to provide us with the required bedding. Such a rude and obstructive person has no place working in hospitality. He makes Basil Fawlty look like Santa Claus. Avoid this appalling excuse for a hotel."