The Crown Inn

Booked a room for much needed tranquility, peace and views of beatiful Dedham Vale. Was given room with view of building site complete with builders in hard hats and sound of banging, drilling, clanking and a huge iron fence with industrial green and orange netting on what was supposed to be the terrace. This is certainly not what was shown on the website. We weren't told about this on booking. We were given a less luxurious room, with no discount. Very disappointed. Just be honest if you've got the builders in.

We have been visiting this pub over the years when in the area on Sundays for dinner. It remains hugely popular with its attractive village location, very friendly staff and always good food and service. However, it was noticed that the standards of cleanliness were not up to standard. We had a sticky table that had not been cleaned thoroughly particularly around the edges and the disposable paper bin in the ladies was overflowing just as examples.

We are lucky enough to stay at this hotel on business The rooms are beautiful. So comfy and lovely toiletries (in big bottles you leave in room but can buy) The food is fantastic. Great menu , fresh local produce. The garden is so well cared for. Think his name is George who looks after it. To sit in their garden is like sitting in a bit of paradise

Beautifully decorated building with very friendly staff. We met with family for Sunday lunch and had to wait 1hr 45 minutes for our food to arrive, TOTALLY unacceptable. If the kitchen can't cope with a full restaurant then they should not book out all their tables. Heaven only knows what happens in summer when they add the garden tables ! If we hadn't been staying the night we would have walked out. Frustratingly we were offered no apology or recompense even paying £4 per portion of bread to stave off our hunger ! We were upgraded our room because their building works had encroached onto it, however we were still woken at 8am by the noise if the builders, not what anyone wants when retreating to the country overnight, not were we forewarned that building was being carried out upon booking. Disappointing stay. Naturally nobody asked if we had a nice stay when we left. What a shame all round as the venue is lovely.

Bloody Marvellous. Booked in for a night. Lunch in the garden. The magnificent flower displays create secret gardens so that you can isolate yourself, although it was busy. That’s the case when a pub does something well, it gets popular and as the regulars pack in it creates unexpected demands on the staff. When we were there the friendly staff coped superbly always on their feet and dashing to & fro to keep folk happy. They achieved their goal. Service like that only comes from dedicated management. The same goes for the gardens which are spacious – all kept neat clean and tidy by professional staff. Car park too was litter free. Seat cushions are put under umbrellas at night to prevent them getting wet and all get replaced the following day. The evening turned out to be a repeat of lunchtime but even more so, Mid-week and the joint was jumping. Parties of folk, young and old all out for a fun evening. Atmosphere was invigorating. The room was superb. Put together with thought and a deep purse. Comfy bed & pillows. Bed-side lights more of a decoration with insufficient light to read by. But there was a portable standard lamp. Breakfast was somewhat sedate but all the more enjoyable as it was cooked to order & not delivered from heat trays. A selection of daily papers. You will have got the impression that we were impressed. Speak as you find. This pub certainly sets a standard for others to follow. Sitting there watching the world go by I came to realise that the price of my stay covered a broad spectrum of overheads. I forgot to mention the location – stop the world I want to get off – rural England at its best.

We have now been to the Crown for my birthday for the 4th year on the run . This year before we booked we took the advice from Rob Abbey ass manager and booked the room that offered a mattress topper which was great advice because the wife likes a soft bed and this was perfect as was the room . The evening meal was fantastic with very helpful waiting staff. The highlight for me of our stay for the previous 3 years has been the fantastic breakfast but unfortunately this year we were let down by the cooked breakfast. I asked for easy over eggs but the yoke were not runny and the bacon was burnt on one side and cooked on a grill pan that left a taste off BBQ Burger . I think the chef knew what he had done with the bacon because he or she put the burnt side face down to the plate with the sausage on top of the bacon and eggs on top off the sausage . Everything was wonderful for our night star Staff, evening meal , room but unfortunately the cooked breakfast was a let down.