Usuario invitado
17 de abril de 2022
I almost always stay in a hotels for both christmas and new year and I stayed at the Scandic Norra Bantorget hotel in Stockholm this time on christmas eve. I had really prepared myself making the reservation actually months ahead and done extensive research and chosen the superior room with it's own sauna and I was very excited to stay in this hotel. Unfortunately it turned out to be a dissapointment as it probably is together with Scandic Talk the most old and dated Scandic hotel in Stockholm and the sauna didn't even work and had no working lamp light. The TV old and of course without Chromecast. There was a bath robe which was nice but was also dissapointed that despite this was a superior room and thus featuring FACE Stockholm beauty products, they too did not have the FACE Stockholm body lotion. The windows offered zilch view directly facing concrete wall within 1 meter distance and not even possible to see the sky and determine if it were night or day. Breakfast was really dissapointing too and it wasn't at all the usual classical Scandic signature grand buffet style of breakfast, just one small table with small selection of meatballs, yoghurts and bread, butter, cheese. This was probably because of christmas, but we were quite many hotel guests staying in the hotel even though it was christmas and I don't really see why the service must be limited and much worse just because of that it is christmas? I also had two Scandic vouchers from a previous stay in another Scandic hotel that I wished to use to order only two beers from the hotel lobby bar, but was declined as the bar and restaurant in hotel also was closed due to christmas. The location is good with the probably best Thai restaurant in Stockholm - Tjabba Thai - right next to the hotel, but it is somewhat distance walking all of Drottinggatan up the hill, some distance from any tube, bus and train station and the street could also be quite eerily and empty in evenings not pleasant to walk there alone. In all not at all value for money and not worth paying extra for the sauna room as it was non-functional and the room was very old and dated. Would definately not stay here again and bear in mind that there are so many other Scandic hotels nearby - almost 10 other in my opinion better choices.
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