Usuario invitado
2 de septiembre de 2024
Some of the staff were very unhelpful. A young lady at reception was on her mobile phone, clearly on a personal call, kept us waiting for at least 3 mins after which we gave up and left. We wanted to find out if we could have lunch in the restaurant. We booked breakfast for the 2 days of our stay on arrival, on the 2nd day we were informed that we were not on the list but they 'could squeeze in' but we would have to wait for at least 30 mins. As a diabetic who had already taken my insulin, this was totally unacceptable so we had to leave and get breakfast from an external shop. The Breakfast on the 1st day was overcooked, dry and tasteless. I have stayed in Premier Inn's all over the country and I have never been asked to pay £9 per night for parking. This is unacceptable. This increased the cost of the stay, had I known this, we would have chosen another Hotel. The hotel was noise throughout the night. All in all, this is the worst Premier Inn we have stayed in and we will not be returning.
Traducir