Premier Inn Stevenage Central

ithis is my 3rd visit to this hotel, as with all premier inns the rooms and patking are great. Your staff are wonderful, nothing is too much trouble, but they need support - just 2 people running between the reception, bar, dining room and kitchen - come on whitbread!

Surprised to arrive at Premier inn Central Stevenage and see they are charging £9 a night for parking in their carpark which is on an industrial estate. They must be having financial problems as this has never happened before. Also the restaurant food is all done by untrained staff so is really basic and limited choice. AVOID!!

Having over the ast 10 years stayed at this Premier inn for work, I have over the last year watch it go downhill I hoped the change of managment would make a difference but its worse than ever. Menu has been downgraded that the choice is poor and un appetising that you end up ordering take away. It heavly smelt of **** which was off putting and feel sorry for any families that have to stay there. Only good thing was some of the original staff who I feel sorry for having to listen to the complaints.they are about the only thing I can say is good

Once they ran a free car park, now it costs £9 a night! The Holiday Inns hotels in the town centre now offer better value as they are more centrally located.

Have stayed at this hotel several times. It is located in an industrial park near the A1M. There is nothing within walking distance, but plenty of shops within 5-10 minutes drive. Be aware they have just introduced a ridiculous £9 per night charge to park. If the hotel was in a town centre it would be OK, but this is a ripoff for an industrial park, when it used to be free.

Very pleasant staff,very obliging. Clean room with air conditioning Good breakfast freshly cooked. Only thing we had to pay for parking Outside. Could get clean towels at reception if needed. We were all over for wedding. Wasn't walking distance from shops .pleasant stay.

The hotel was OK. The bed comfortable and the room clean. The £9 per night parking charge was disgusting as a disabled person. No warning on booking that we were now required to pay for parking otherwise we would have booked elsewhere.

Was okay experience, bed wasn’t clean the bedsheet was dirty, also our door didn’t lock from the inside and with no do not disturb sign we was worried someone would walk in in the morning, bed was comfortable but still not a great night sleep none the less

Some of the staff were very unhelpful. A young lady at reception was on her mobile phone, clearly on a personal call, kept us waiting for at least 3 mins after which we gave up and left. We wanted to find out if we could have lunch in the restaurant. We booked breakfast for the 2 days of our stay on arrival, on the 2nd day we were informed that we were not on the list but they 'could squeeze in' but we would have to wait for at least 30 mins. As a diabetic who had already taken my insulin, this was totally unacceptable so we had to leave and get breakfast from an external shop. The Breakfast on the 1st day was overcooked, dry and tasteless. I have stayed in Premier Inn's all over the country and I have never been asked to pay £9 per night for parking. This is unacceptable. This increased the cost of the stay, had I known this, we would have chosen another Hotel. The hotel was noise throughout the night. All in all, this is the worst Premier Inn we have stayed in and we will not be returning.