Usuario invitado
15 de julio de 2023
Beware! We needed an ADA accessible room for both hearing and mobility problems. The room we got was deplorable in meeting those requirements. The shower head was broken and dangling, held together with zip ties. I asked the front desk how that was supposed to work and she responded, "you do know how to use a shower don't you." Even if you could get it to function properly, you can't use the grab bars for stability and the maneuver the shower at the same time. In addition, the switches at the door for alert lights for hearing are not connected. The front desk refused to change our room and wouldn't even try to find us something else, saying, "You requested an accessible room and you got one." Even if it weren't an ADA room, the fact that a room was issued in this condition (and that excludes other broken and dirty items -- lampshade, food under the furniture, etc.) is deplorable.
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