Hoteles de 5 estrellas en Ko Samui

Our stay at Banyan Tree Samui was a relaxing experience. The tranquility of the resort, together with the beautiful ocean-view pool villa, made every moment feel like a private paradise. Waking up to the stunning sea view and enjoying the serenity of our villa were undoubtedly among the highlights of our stay. One of the most magical moments was witnessing the sunrise from our villa. The panoramic view of the sun rising over the ocean was simply breathtaking and undoubtedly one of the most beautiful and picture-perfect experiences the resort has to offer. It is a sight that we will cherish. A special thank you to Khun Note from the Octopus Kids’ Club. Her friendliness, warmth, and easy-going personality immediately made our family feel at home. She has a wonderful way of connecting with both children and adults, and her genuine care and cheerful spirit truly warmed our hearts and made our children’s experience even more enjoyable. We would also like to express our sincere appreciation to Khun Nook, who accompanied my wife and me on the morning resort jog and patiently taught me how to sail a boat. In addition to being an excellent instructor, he was wonderful company and a pleasure to chat with during the activities. His passion, friendliness, and positive energy added a personal touch that made our stay even more memorable. While the staff were generally friendly and courteous, we believe there are opportunities to further elevate the guest experience, particularly in terms of attentiveness and personalization. During breakfast at The Edge and in our interactions with our assigned butler, we felt that the level of engagement and anticipation of guests’ needs could be enhanced. Given Banyan Tree’s reputation for exceptional hospitality, we had hoped for a more personalized experience that would make guests feel truly special. We share this feedback with the utmost respect and in the spirit of continuous improvement. Overall, we left with positive memories and are grateful for the hospitality extended to us.

Review: A Beautiful, Design-Led Oasis in Fisherman’s Village We recently stayed at the Hansar Samui, and it is truly a beautiful property with a thoughtful design. The location is perfect—just a short, pleasant stroll away from Fisherman’s Village, making it easy to explore the local area while still feeling like you have a quiet retreat to return to. The Highlights Dining Experience: The breakfast was a standout. I particularly appreciated having eggs made fresh to order; there is nothing worse than pre-cooked, rubbery eggs left under heat lamps, so this was a huge bonus for me. The Vibe: The swimming pool is lovely, and the beach is kept very clean. The hotel maintains a relaxed atmosphere, complemented by a great selection of background music. Service & Little Touches: The staff were incredibly welcoming and kind. I loved the ”turn-down” service around 5:00 PM, where housekeeping brought little chocolates and water—an adorable touch that made us feel looked after. Facilities: The gym is clean and well-maintained. Crucially for those working remotely, the Wi-Fi was excellent and reliable enough for me to take Zoom meetings without any issues. Room Design: The rooms are beautifully decorated with stunning balconies and views. The bathroom was a highlight, especially the large rainfall shower. Room Comfort & Maintenance We did have a significant issue with the bed. The mattresses are very soft, which didn't suit us at all as my husband has a bad back. It made sleeping quite difficult. However, the staff were wonderful and tried their best to accommodate us; they helped remove the mattress so we could sleep on the wooden base with just the mattress topper. While not ”luxury” comfort, it was much better for his back than the soft mattress. We also had a few issues with a temperamental toilet flush, but to the hotel's credit, maintenance was very prompt in coming to fix it each time. Dining & Logistics We had dinner at the restaurant one evening, ordering the Massaman curry and Chicken Panang. While the food was edible, it was just ”okay”—we were perhaps expecting a bit more given how high the quality of breakfast was. That said, the view from the restaurant in the evening is spectacular, and they occasionally have lovely entertainment. One small hiccup occurred when we booked a taxi through the hotel to take us to the pier for our trip to Koh Phangan. The driver unfortunately dropped us at the wrong port. We had to quickly catch a Grab to the correct one, but luckily we made it just in time for our ferry. Overall Despite a few minor glitches, this was a wonderful stay. The aesthetic of the hotel is gorgeous, and the professionalism of the staff ensures that any issues are handled quickly. I would definitely recommend Hansar for anyone looking for a stylish and relaxed stay in Samui!

Quite a new hotel, open in Jan 2024. Very Nice and clean in which the designer looks into every little detailing in designing the room. All the staff are very friendly and polite. I book a room with private pool but upon check in, there is no bathtub in the room. So we request to change room with bathtub, their friendly staff, Nat, show us the room, help to change and upgrade the room for us. Hotel is near lots of nice restaurants and places of interest. Breakfast food provided is very nice and we enjoy the breakfast very much for 3 days. They provide activities like pilates, hydro fit exercise in the morning and evening and free ice-cream and 1 For 1 drinks at the poolside. Overall, a very nice and friendly hotel which we will come back again.

Garrya Tongsai Bay Samui is one of those places that stays with you. What really makes the difference is the people. The service is excellent, but more importantly, it feels sincere. The staff are genuinely kind, always smiling, always present, and somehow they manage to make everything feel easy and natural. You never feel rushed or overlooked, just quietly taken care of. Special thanks to ”mamy” the fruit lady at breakfast that is a pure expression of joy and the Yoga and Muay Thai instructor. The facilities are beautiful and very well maintained, but without feeling stiff or overdesigned. Everything works, everything feels comfortable, and there’s a calmness to the whole place that makes you slow down almost without noticing. Rooms, pools, spa, restaurants, all of it feels thoughtfully done. The setting is something special. Surrounded by greenery and right on a peaceful bay, it feels private, quiet, and deeply connected to nature. You hear the sea, the wind in the trees, and very little else. It’s the kind of place where you can actually relax. Nothing here feels forced or flashy. It’s just consistently good, warm, and balanced. A place you leave feeling better than when you arrived. Can't wait to be back to this special place.

Another Amari disappointing stay. first was amari hua hin and 2nd is this hotel. stayed in amari koh samui for 4nights, we just got back from koh samui a few days ago. location wise sure cant deny that, it's by the beach front, 5 mins drive away from central koh samui mall and walking from the night life but so does other resorts around the area. when you get to the hotel specially after paying so much per night and to be classified as a 5 star hotel, you expect a good service, a 5 star service. Specially when the first point of contact to the customer service is the front staffs, however very disappointing. Most, if not all of the staffs doesnt seem to smile at all. We arrived early so we had lunch first and sure they managed to give us earlier check in at almost 2pm, their check in is at 3pm. we let it go perhaps we were just too tired and sensitive as we just arrived in koh samui and it was humid, however, throughout our stay their customer service was absolutely lacking. VERY LACKING. specially a few staffs driving the buggy service, we even had an accident one time when we were on our way back to the room, one of the driver drove so fast, THEY ALL DRIVE REALLY FAST, and he rammed onto one of the on coming buggy, i was holding my baby so tight. luckily nothing happened to us. same buggy driver who was had a grumpy look the entire stay and we saw him throwing luggages on to the buggy instead of handling them with care. so when you are taking a buggy, tell them to drive slow. the room, we booked a connecting room, which was a mistake. booking 2 rooms would have been cheaper but anyhow, the room was not clean at all, the bathtub was moldy the floors felt dirty and there were alot of mosquitos every single day. first day we arrived we killed 10 mosquitos in one room whats up with that. breakfast had good selections, they have 3 pools around the resorts as it is a big resort best one is the one over looking the beach, kid friendly pool. they have kids room, not that big just a small room.. anyway overall would i come back here in Amari Koh Samui, absolutely NOT. Would i recommend amari koh samui, absolutely NOT. if you want to stay in a beach front, there are alot of beach front resorts near amari and around the area check that out.. they did something nice from my baby;s birthday, decorated the mirror and gave cake so i appreciated that. with kids i would recommend hyatt koh samui, they are friendlier to kids and service is top notch. we moved there after amari THANK GOODNESS

Ubicado cerca de algunas atracciones, el resort y las habitaciones estaban limpios. Tiene algunas zonas agradables para relajarse y se nota el esfuerzo por organizar actividades y eventos durante el día. La playa tiene arena granulada, así que no es la mejor para jugar; por lo demás, las olas eran agradables. En general, el resort parecía un poco pequeño, ideal para familias con niños. Un día hubo un corte de luz, que el personal no explicó bien, y tuve que ir a la playa a buscar mi propia solución.

El hotel está muy cerca del aeropuerto y de importantes zonas comerciales como Chaweng y Bophut. Me encantó el lugar; su estilo arquitectónico es muy tailandés, es muy tranquilo, las habitaciones son amplias y el servicio, muy amable. El desayuno es abundante y el restaurante está justo en la playa, ofreciendo vistas al mar cada día. En cuanto a las instalaciones, es posible que la infraestructura del hotel sea un poco antigua. En general, hay pocos enchufes, por lo que es recomendable llevar una regleta. También hay bastantes mosquitos, aunque esto es algo común en Koh Samui, ya que los insectos son abundantes en toda la isla.

We booked the All Inclusive package at Renaissance Koh Samui Resort & Spa through Trip.com, but unfortunately the experience did not match what “all inclusive” usually means. At check-in we were told that our “all inclusive” included only two dishes per person for lunch and dinner, plus breakfast the next day. This was very surprising, because we paid significantly more specifically for the full package. The administrator also informed us that desserts were included and that our son could order ice cream anytime. However, at lunch the waiter said desserts were not included, and only after calling the manager were we allowed to take one dessert for free “as an exception”. The sauna was also not included, even though we expected it to be part of an all-inclusive stay. For dinner, the all-inclusive menu in the seaside restaurant was extremely limited compared to the regular menu, so we could not find anything suitable and had to go to the main restaurant instead. Breakfast the next morning was excellent, but later at the beach bar we were unexpectedly told that drinks were no longer included, which had not been explained in advance. What made the experience even more disappointing is that we previously stayed at another Marriott property — Le Meridien Khao Lak — where the All Inclusive package was absolutely outstanding. It included multiple à la carte restaurants, a full buffet with unlimited dishes, drinks, and desserts, and overall was far superior — while actually costing slightly less than what we paid at Renaissance Koh Samui. Overall, although we paid several times more for the All Inclusive package at Renaissance Koh Samui, what we received was only two dishes per meal, a very limited menu, almost no included desserts or drinks, and inconsistent information from the staff. Unfortunately, it was far from the Marriott-level all-inclusive experience we expected and not worth the extra cost.

Mi reciente estancia en el Hotel Cape Fahn, Koh Samui, fue extraordinaria. Desde mi llegada a la isla privada, me sumergí en un mundo de lujo, tranquilidad y belleza inigualable. La ubicación del resort es simplemente impresionante. Situado en una isla apartada frente a la costa de Koh Samui, Cape Fahn ofrece un nivel de privacidad y exclusividad inigualable. Accesible solo en barco, el viaje a la isla crea el ambiente perfecto para una escapada inolvidable. Al llegar, me recibieron con una cálida hospitalidad y una refrescante bebida de bienvenida. La atención al detalle del personal fue evidente durante toda mi estancia, desde el impecable proceso de registro hasta los detalles que me hicieron sentir como un huésped valioso. Mi villa superó todas mis expectativas. Ubicada a orillas del mar azul, ofrecía vistas panorámicas del océano y las islas circundantes. El diseño interior era elegante y refinado, con todas las comodidades imaginables para garantizar una estancia cómoda y lujosa. La piscina infinita privada y la espaciosa terraza ofrecían el entorno perfecto para la relajación y la contemplación. Cenar en Cape Fahn fue una delicia culinaria. Los restaurantes del resort servían una variedad de platos gourmet inspirados en sabores locales, cada uno preparado con precisión y creatividad. Ya fuera disfrutando de una cena romántica bajo las estrellas o de un almuerzo relajado junto a la piscina, cada comida era un deleite para los sentidos. Las instalaciones del resort eran igualmente impresionantes. Desde la piscina infinita hasta el gimnasio de última generación, había una gran variedad de maneras de relajarse y rejuvenecer. Disfruté especialmente del spa, donde disfruté de un masaje maravilloso con vistas al océano, que me dejó con una sensación de frescura y rejuvenecimiento. En general, mi experiencia en el Hotel Cape Fahn, Koh Samui, superó todas mis expectativas. Es un santuario de lujo y serenidad, donde cada momento se aprecia y cada necesidad se anticipa. Estoy deseando volver a esta joya escondida en el paraíso.

Mi estancia en este hotel fue increíble. Sala está a 10 minutos a pie de bares y restaurantes locales, a la vez que mantiene un ambiente sereno, aislado del ruido y la vida nocturna de Chaweng. Unos amigos me advirtieron que Chaweng no era un buen lugar para vivir debido a su proximidad al aeropuerto, pero la habitación está bien insonorizada y es completamente silenciosa. Me sorprendió el espacio y la profundidad de la piscina privada, ya que era más grande de lo que sugerían las imágenes y ofrecía un lugar ideal para nadar por la noche después de un día de calor, además de estar completamente aislada del resto de huéspedes. La comida era estupenda. El desayuno estaba disponible a domicilio o en el restaurante. La comida de alta calidad, junto con un menú diario, ofrecía deliciosas variaciones. El personal incluso se aseguró de que me trajeran el desayuno antes de mi salida anticipada, así que pude tomar mi vuelo de salida con buen tiempo. El personal fue amable, educado, atento y siempre dispuesto a ayudar. Se esforzaron al máximo para garantizar mi comodidad durante toda mi estancia. Se comunicaron por teléfono o mensaje a través de una aplicación descargable, lo que facilitó la comunicación con nosotros para cualquier necesidad, tanto desde la habitación como desde cualquier lugar. La piscina frente al mar es un poco pequeña e ideal para huéspedes con niños, mientras que los adultos pueden disfrutar de las tumbonas junto al mar, el alquiler gratuito de kayaks, un excelente bar y nadar en el mar. En resumen, esta habitación ofrece la combinación perfecta de comodidad, lujo y tranquilidad. Tanto si busca explorar la vida nocturna local como si simplemente desea relajarse con estilo, le ofrece una experiencia excepcional. ¡Espero poder volver pronto!