Hoteles de 5 estrellas en Distrito de Kunigami

«La habitación era grande, pero el armario del dormitorio estaba roto y no se podía cerrar. La plancha del hotel era vieja y no estaba muy limpia. Para desayunar, se puede elegir uno de los tres restaurantes. Está un poco lejos de la playa, pero hay un pequeño y agradable jardín tropical. El camarero del restaurante Orange, que habla inglés, y el personal del hotel en el check-in, que también habla inglés, fueron muy amables. El servicio del resto del personal fue bastante mediocre.»

«We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.»

«Cuando hice el check-in, no presté atención a la hora de salida mencionada por el servicio de atención al cliente. Llamé a las 11.05 para preguntar qué hora era la hora de salida. El servicio de atención al cliente dijo que tal vez eran las 12 en punto. Un problema de comunicación. Me cobraron 6000 días cuando salí de Yuan, dijo que llegué tarde.»

«Very good hotel that can sleep 4 comfortably. Was very clean, very close, 5 mins walk to some food outlets e.g. Gongcha, potama sandwich etc. We took the free shuttle bus to Bise-fukugi tree road (keep walking till you reach the beach and timed to arrive before sunset to see the beautiful sky). Breakfast spread was very good. This is a hotel that i would recommend to family and friends.»

«The hotel is very beautiful. The rooms, the facilities, the common areas. It is a plus they have complimentary water and iced/hot water dispensers in each floor. the spa was SO fantastic, although children are very very noisy. However, the jacuzzi is all worth it. The beach is VERY pretty, fantastic for a stroll. The room has a glorious sea view, and the bed, table and chairs, safety box, bathroom are top notch. The only but I would give to the room is that the bed is a bit too soft (mattress). Pillows, bedding, etc … lux quality. The parking facilities are fantastic too!! Overall we had a great stay. Arigato!!»

«第一次帶小小孩出國玩，前面幾天的住宿不大小小孩沒什麼空間跑來跑去，來到古宇利島巴頓住宿整個大嚇到🏨房間很寬敞到以為我是不是訂錯！衛浴備品很多還有離子夾和電捲棒可以使用，廚房除了冰箱(還準備了飲料和啤酒）之外還有餐具碗盤和微波爐跟電磁爐可以簡單料理或加熱食物🥘洗衣機有洗脫烘洗衣精不夠還可以跟人員拿取！真的超級方便！因為兩天都剛好下雨沒辦法體驗游泳🥲飯店下面的餐廳食物非常非常好吃！最推晚餐時段的🌟住宿位子比較偏僻但整體下來非常滿意👍 還有去沖繩北部玩一定要在住一次這裡！！»

«I had an excellent stay at Halekulani Okinawa over Christmas. I stayed for 4 nights and it was excellent. The hotel itself is lovely, very clean, spacious and it was beautifully decorated for Christmas! The staff were all excellent (particularly at the morning buffet - first morning I was there I had reordered a few cups of tea, one member of staff remembered and the next day offered me a pot instead!) The little details are what makes a trip special. The activities available were also great, yoga in the morning was free and I enjoyed marine activities too. Would highly recommend to anyone looking for a few days to relax and enjoy!»

«I had higher expectations for this stay and was a bit disappointed. Firstly, the location of the resort is not great, it’s on a loud highway which makes noise an issue but also makes it extremely difficult to navigate as you can’t turn right across the large highway. We treated ourselves to the buffet one morning and wish we didn’t, there was limited selections for food and the sashimi was far from fresh. We were given a table reservation card and once sat down with our food were asked to move by the staff so another guest could have our table? Very odd and once questioned the staff changed their tune and no longer wanted to move us - seemed the other guest was getting preferential treatment. Parking was also paid which was not clear on the initial listing. We stayed for 3 nights and our room was only cleaned on one day, beds were not even made and rubbish wasn’t taken out - very strange for a 5 star. We only realised staff had been in because toilet paper had been replenished. I was very excited for this stay and was a bit let down, views are nice though!»

«En general, estoy muy satisfecho con este hotel. La habitación es bastante espaciosa, la bañera es muy cómoda y el estilo de decoración también es muy bonito. Hay muchos buenos restaurantes para elegir en unos minutos. La piscina cubierta y el gimnasio deben pag****, aunque no es mucho (adultos 150 yenes por día, gratis para niños en edad preescolar), pero siempre me resultó un inconveniente. La piscina al aire libre solo está abierta de abril a octubre, así que no la usé. Se ve muy bien. Otra corrección: Ctrip dice que el desayuno es gratis para niños menores de 5 años. De hecho, hay una tarifa para niños mayores de 4 años. Mi hija solo tiene 5 años y tengo que pagar 600 yenes adicionales por el desayuno. Día. Espero que Ctrip pueda escribirlo claramente para evitar problemas innecesarios.»

«Las ventajas son un entorno agradable y su propia playa, aunque hizo algo de viento los primeros días. En general, la relación calidad-precio no fue buena; costó más de 5000 yuanes por tres noches, y eso sin incluir instalaciones como el gimnasio. El servicio fue deficiente, especialmente en recepción. Quizás debido a las barreras idiomáticas, se mostraron bastante impacientes. Además, atendieron a una persona japonesa antes de que se completara el registro, lo cual fue algo descortés. Reservamos una habitación con vistas al mar, pero la que nos asignaron tenía una vista ligeramente obstruida. En realidad, todas las habitaciones del hotel tienen vistas al mar; es solo cuestión de cuánto se obstruye la vista. La habitación era bastante antigua y tenía un ligero olor.»