Hoteles de 4 estrellas en Bali

Evite totalmente este hotel. Permítanme comenzar con las ventajas. El hotel tiene una excelente ubicación y un ambiente confortable. Podrás contemplar la puesta de sol sobre el mar desde el balcón. La comida en el restaurante también es muy buena por la noche. Pero tengo que tener cuidado con la chuleta de cerdo a la parrilla. Ni siquiera puedo morderlo. Aquí están los puntos de tormenta más grandes Alrededor de las 5 de la tarde, estábamos nadando en la piscina privada de la habitación. La puerta estaba cerrada con llave, pero el camarero simplemente la abrió y entró para entregar un aviso de renovación. Cuando mi esposa se dio la vuelta, vio al camarero de pie detrás de la puerta de cristal. Fue terrible. De hecho, en la imagen se puede ver claramente que desde la habitación se puede tener una vista completa de la piscina. La función de surf en la piscina estaba activada en ese momento y el sonido era muy fuerte. Era imposible no notar que había alguien dentro, pero el camarero entró aún así y caminó hacia el lado de la puerta de cristal. Lo más indignante es la actitud del hotel. A ellos no les importó en absoluto el susto que recibimos y dijeron que era normal y que estaban siguiendo los procedimientos. Se negaron a proporcionarnos ninguna compensación y solo nos dieron un check out retrasado y sin dolor. Su actitud era muy dura. El gerente del hotel juró que la habitación tenía una cadena antirrobo, pero en realidad no la tenía, lo que significa que no había forma de cerrar la habitación desde dentro, y cualquiera podía entrar abriendo la puerta con llave desde fuera. Asegúrate de prestar atención a la seguridad cuando salgas. La próxima vez, lleve un bloqueador de puerta.

El control remoto del aire acondicionado estaba bloqueado y no podía operarlo, así que le pedí al personal de recepción que lo revisara varias veces, pero nadie vino ni siquiera en medio de la noche, por lo que hacía calor y era agotador. . Mientras esperaba GRUB, algunos miembros del personal me preguntaban si podía sentarme en el sofá del restaurante y esperar. Esto no quiere decir que todos sean malos, pero siento que la calidad del servicio varía dependiendo de el personal. En la parte delantera del hotel, había muchas cafeterías y tiendas de masajes con música de club a todo volumen, y en la parte trasera del hotel, había un gran espacio en los campos de arroz. La habitación estaba limpia y la mejor relación calidad-precio. En general estuvo bien.

La villa era, en general, bonita y limpia. Sin embargo, cabe mencionar que mis amigos y yo sufrimos daños en nuestro equipaje y nos robaron algo de dinero. Dicho esto, el personal fue muy amable y nos ayudó a solucionar el problema, ofreciéndonos un reembolso completo por la estancia. No parece que todo el establecimiento sea deshonesto; probablemente solo hubo un par de casos aislados.

Check in was smooth. Staffs were friendly. Hotel is huge, they have 3 blocks. I got the far end of the block which was a little bit away from the reception and the restaurants and the open space for smoking. In 2 circumstances, i walked up to the room and the door card could not work. This happened in 2 different nights. I had to walk down and got it reset, but the staffs didnt bother to apologise for this. The first time it happened I was okay, but the second time it happened, I got pissed off, because it was a long walk from the room to the reception. If you order food delivery, it will be a long walk to take your food at the reception. If you got the rooms at the reception level, I'm sure it will be a great experience like the first time I was there in the Junior Suite, but this time it was not as pleasant. Thumbs up though for the housekeeping, as the found out I had many shirts lying on the sofa, they brought a small clothes rack and hung my shirts.

The owner of Four Points by Sheraton Bali is SOOOOO blessed to have all these hard working professionals! Not only were they kind, they got everything done in a very efficient manner. The room was super clean and the food was awesome! I just hope the shower head gets stronger water pressure. Also, it's a bit of walk to Kuta Beach, but there are so many restaurants, coffee shops, and massage shops nearby. Four Points by Sheraton Bali made my stay very enjoyable :)

En la costa norte de Penida, con una buena vista del volcán al otro lado del mar, un nuevo hotel en 2025 con un número limitado de habitaciones. Algunas partes aún están en renovación, y cuando regresas durante el día puedes sentir como si tuvieras toda el área pública del hotel para ti. Debido a que está en la calle y hay restaurantes, bares y supermercados cerca, el restaurante y bar del otro lado de la calle también está en una buena ubicación para ver el volcán. La habitación con vista al mar (no una casa en el árbol) que reservamos es lo suficientemente grande, con dos pisos. El piso de arriba es muy grande y puede acomodar a un grupo grande de personas para una fiesta, y la habitación de abajo da a la piscina, lo que hace que sea cómodo saltar. Las instalaciones de la habitación también son buenas, con un baño separado, muchos espejos y un televisor donde puedes ver YouTube, etc. No he descubierto cómo transmitir la pantalla. El único inconveniente es que había muchas orugas negras cuando me levanté temprano, y el desayuno no era muy delicioso.

La piscina necesita una renovación y una buena limpieza. Estaba amarilla y con aspecto resbaladizo; no parecía limpia. El restaurante debería servir comida todo el día para que uno pueda comer algo mientras está en la piscina; muchas veces no pude porque la cocina había cerrado. La habitación es estupenda, grande y espaciosa, y la ubicación es perfecta si quieres salir al club local Mexicola. La piscina del hotel está bien, solo necesita una renovación. Las habitaciones también podrían renovarse. Se ven un poco viejas. Pero por el precio, estuvo bien.

A very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing. On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests. Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff. The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.

We love heritage buildings and vintage style, so these little bungalows were perfect for us. They were a little walk away from the reception (no buggy!) which meant so peaceful and quiet! Gorgeous wooden bedroom and bathroom. The shower is a little outdated and when I first turned it on there was a sulphuric smell which was a bit concerning. Basically, if you like rustic, no frills, no extra service etc then these are a lovely cute experience. However, if you want luxury and are squeamish about old style open homes, this isn't for you. Breakfast was very basic so we generally ate out. The main receptionist was a lovely gentlemen, a very quick registration and we were in! Rooms were clean and nice and dark for a cosy sleep at night.

This is our 2nd vist to Harris Hotel and Residence Riverview Kuta. I chose this Hotel for our Family of four because we had great time staying in this hotel on our last trip to Bali in January 2026. We stayed in January for 1 week. I booked family room and they upgraded for free to 2 bedrooms family room which is bigger than the other room I booked because it has two bathrooms. Then this 2nd trip on 7th April I booked this Hotel again for our transit before we fly to Bali on the next day. We didn’t get any upgrade this time😉 but it doesn’t matter because we’re only stay for one night. Thank you Harris for lovely stay. We’ll come back again next time we visit Bali. The Bainbridges from Perth 🇦🇺