Cape Cornwall Club

Great views and walks from the hotel. We had a fabulous Burns Night at CCC. The event was so professionally organised with bagpipes, haggis etc. In particular the quality and choice of food, ambience and staff attentiveness were all outstanding. The standard room had everything we needed and was clean, tidy, bed comfy, shower warm, nice tea and coffee and a hairdryer. Lovely Cornish sausage and bacon breakfast with lots of coffee. We really enjoyed our stay.

Cape Cornwall Golf Club has so much potential but it’s letting itself down due to poor management and lack of professionalism. A few weekends ago my family and I went for a couple of drinks on a Sunday afternoon. We had been told by the staff that there had been a party the night before so watch out for the mess on the way to the patio area. I would understand if it was early morning but this was late afternoon on the following day and the place was an absolute mess. The party room had not been touched and the patio was littered in discarded cans of beer and glasses from the night before. When we’re inside the food looked amazing but it was spoilt by the amount of used plates and glasses left on the tables. At the time there we two members of staff stood behind the bar on their phones with the owners enjoying a drink. If any of them had any pride in what they have it would’ve been cleaned up a long time ago. It’s such a shame as this place has so much potential but it’s let down by the owners.

After a long day of walking in the rain, we arrived at Cape Club Cornwall… To be informed that the sauna and pool are down, with no notice. We were informed prior to arrival that the kitchen was down so we planned accordingly, Amelia was so helpful in bringing us what we needed to have our dinner. Next the WiFi was not working in any of the rooms, we tried all different ways of connecting but no luck, this was a real inconvenience because there was no signal either so we kept coming up to be able to look at the map to plan our route for tomorrows 20 mile walk. Amelia refunded us 20£ and said talk to Steve in the morning. I’ve spoken to Steve who has claimed we had a voicemail informing us about the pool/sauna closure, we have looked and have simply not. I mentioned the WiFi too, but he repeated interrupted with ‘not my problem’, it was shocking customer service, I just felt attacked. At least there is breakfast to look forward to… pathetic see in photo below What’s more I didn’t sleep a wink because the paper thin walls. Honestly it’s just been utterly miserable. Obviously if we had been properly informed, we would have stayed somewhere else. What we have paid for this calamity is disgraceful. I’m appalled as you can probably understand, as it’s our holiday. I’m going to write review on every platform or am happy to sort something out.

long way to get to venue-assume used by tour company before;menu was poor.Soup(tepid) and baked potato. If it did not have a bay window would never have been able to see scenery. Let the golfers spend their pockets of loose change. Needs a big kick to offer better menus-not difficult;just took the mickey out of our group of 24.

We have stayed overnight 08/08/2024 in the Lamorna chalet. The young girl at check-in was extremely helpful however, our £130 per night stay can at best be described as disappointing. The bathroom in the chalet smelt of mould and damp which effected the bedroom to a point we had to sit with the front door open and sleep with the window wide open. Having raised this with the receptionist she explained it was an issue with the water supplier, she did pour detergent down the drains which helped temporarily, the smell returned overnight. The stay was disappointing but we put it down to experience until we arrived for breakfast at 8:50am. Here we found that there was little cooked breakfast left and what was presented was either cold, luke warm or congealed. Having g mentioned the above at checkout we were given the email of the owner to detail our findings which we did however, we received no response.

Fantastic restaurant food, experienced on 2 occassions at dinner, so delicious! Ate local seafood in stunning dishes and also excellent soups. Wonderful restaurant staff, who were very helpful, friendly and accommodating. Definitely recommended.