Hampton Inn & Suites Springboro/Dayton Area South

Had a lot of fun we went to the kids clu house which was right down the road so it was conveniently close workers were very nice and welcoming the hotel was clean and the pool was nice.

Absolutely unacceptable health condition. Arrived from anniversary dinner celebration late in evening, showered and went to bed. Woke up early with nasal congestion, itchy eyes, runny noses, and wheezing. Went into bathroom and found black mold colonies on ceiling in multiple locations. Immediately packed up and left but still had symptoms all of that day requiring prescription asthma treatment. Attached pictures of the mold covering bathroom ceiling.

**If you find this review helpful, please let us know by clicking the like button below! Thank you!** Front Desk staff here are a joke! We had reservations and still, they had trouble finding them! T By the way, the hotel was nearly empty! We entered the room and the smell was overwhelming!! I went to the desk to complain! I then asked for an upgrade if available as the hotel was empty and was given one, but then I was charged for it! We went to the room and when I looked at our charges I found we were charged for the upgrade!! I again went to the front desk and also asked why I was charged for the upgrade as the hotel was empty. The clerk said it was standard practice! We then downgraded to the room we reserved and we were asked to move! WHAT! The new room was exactly like the room we had just left. This Hotel is not an exceptional Hotel or location! The rooms are OK but not great! The final stroke was breakfast, which for a Hilton Hotel Group was meager at best! We will NEVER stay at this hotel or ANY Hampton Inn again! Hilton you need to be aware of what this brand is doing to your brand!

Pool broken, refrigerator broken, darkening blinds broken, toilet filthy. Breakfast good. Front desk staff good. Fix maintenance issues and replace General Manager-Logan and this place would be a much better stay. When your traveling with family on a Holiday weekend and the GM says if you were unhappy you should have checked out shows me he is young, has no family, and lacks the customer service involved in retaining customers. I already paid $444.00 to stay here. He just assumes I have another 500 laying around to book another place and move my family. If we were not in town for the Ohio State Cup I would have left. I asked to speak to owner and he said sorry he is in another country and unreachable. I’m the only one you can deal with.

The overall stay was wonderful until I left my RayBan shades on the bed and the housekeeper kept them. When I called back they reported there were no shades on the bed. I know they were left on the bed.

This hotel leaves a lot to be desired. 1. There was a strong odor when we walked in and it remained the length of our stay. 2. There is a lot of highway noise. They should fill the rooms on the back side of the hotel first to try to avoid this. 3. The breakfast was not good at all. Very weak coffee. Oatmeal that was wasn't cooked. Just floating in water. We will not ever choose this hotel again.

Don’t even bother stopping here. The front desk is worthless and will just dismiss you on any concern you have. They will offer no solution or resolution. Did not help with any problems we had and pushed us out.

Filthy accommodations not safe as I found a homeless person sleeping in the 1st floor guest restroom. Advised the front desk, no action. Carpet hasn’t been cleaned for who knows how long. The entire time we were there the sink stayed clogged In are two day stay the room was NEVER touched.

The facility is clean, well kept. The staff is friendly, polite. The breakfast has different food choices, good coffee, and a great staff to get the day off to a great start. Recommend staying here.🧇 🍳☕