Usuario invitado
26 de marzo de 2024
I typically refrain from posting reviews, but our recent experience was so disappointing that I feel compelled to share it, hoping to spare others from a similar ordeal during their travels. Arriving exhausted at midnight after a long day of travel, we were allocated a room with deeply stained sheets (see attached photo). It's bewildering to fathom how a hotel charging $200 per night could consciously subject its guests to such unhygienic conditions and deem it acceptable, yet that was precisely our experience. To compound matters, we discovered soiled underwear from a previous guest in the bathroom (see attached photo). Even more disheartening was the lack of accountability. Despite the egregious conditions, we were denied a refund and encountered obstacles when attempting to cancel the remainder of our stay. I cannot stress enough to steer clear of this establishment. The mere thought of staying there again is repulsive, and I wouldn't consider paying even $10 per night, let alone the exorbitant sum we initially spent.
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