Americas Best Value Inn Sparks

I would stay again The staff in charge of cleaning rooms did an outstanding job. Sometimes the staff in charge of the front desk were absent causing a person having to wait for quite awhile before getting assistance, however, they were helpful when present.

Our arrival was delayed so I tried to call multiple times but never reached anyone. Got there the next day and explained the situation but they charged us triple what we booked it for because they said they gave our room away as a no show (even though they happened to have this one 2x bed room left). Due to an event in the area, prices were inflated and availability was slim. They took advantage of the situation with predatory tactics rather than any level of customer service. The facility and cleanliness was decent. The second bed frame in our room was blocky, sharp, exposed metal and will certainly cause an injury lawsuit at some point though.

From the person in the room next to me slamming their door repeatedly and then I could hear their tv over my own made it hard to get any sleep. And then having a baby screaming numerous times in the hallway was incredibly annoying. Also the staff needs to check behind the furniture as I found food behind the table next to my bed. Yuck!

STAY AWAY!! This was one of the worst hotels I have ever stayed at. I feel completely misled by the positive reviews that some people have left on here & think that it's likely those have been solicited. Dirty floors, the countertops looked like they hadn't been wiped down in weeks, the coffee maker was covered in dust, the curtains were torn & didn't cover the window all the way. The bathroom was filthy- a dirty plunger was left to the side of the toilet, and you could tell they didn't clean the floor. The shower head sprayed in all different directions. There were homeless people sleeping in the parking lot & there is no one at the front desk consistently to take care of things. Very loud at night. DO NOT WASTE YOUR MONEY HERE.