Usuario invitado
2 de octubre de 2024
Late September, off season, not crowded. We had business on the island, tried for a Friday ferry, 100% full. On Sunday the available ferry space was at 65% so we went....but didn't reserve a room at poets cove. We arrived at 4:00 and my wife tried to order a room that she saw on their website. The guy at the front desk was clueless about their website and had only his canned program to book rooms. My wife tried to explain what she saw on the website but it fell on deaf ears so she settled on a room with 2 double beds, $420.00 a night. We were told at that time that they would need to get housekeeping to go over the room first, so we went to the restaurant for an appetizer and a drink. We returned to the front desk to get our room keys and were told they wouldn't give us the room for one night, we would have to book for two nights. I suppose they figured that since we were on the island, and nowhere else to go, they had us by the short hairs. We were looking forward to an evening (as advertised) looking out on the bay watching the sunset with a glass of wine. Based on the customer service at the front desk, we chose to race to the next ferry off the island. Based on the reviews I've read on tripadvisor.ca, we should have read them first. We will NEVER go to Pender Island again.
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