Imagine Marco

Very cool place to stay Not Car friendly, no real solution for disabled customers staying out of residential building in all reality. Super awesome staff on the front desk, I can’t remember the last time there was 24 hour service desk. I thought service was dead in Australia but at least the kind staff at imagine Marco keep it alive Thanks very much Rick V

Where do I start… yes it was a long weekend, but not good enough for a 4 star hotel. Here are my reasons  1. It took 1 hour to check in. 2. One lift was only operational.  3. Because there was only one lift it then took another 10-15 wait to get up to room.  4. Finally got to room and 2nd bedroom was locked, leaving us with 2 towels for 3 people. 5. No other way to call reception other than calling the phone number. No one would pick up to try and fix the room. 6. We Decided to go to pool, tried to get the lift and after waiting 15 mins took the fire exit stair well. This is myself and 2 kids!!!   7. Got to pool area and NO towels. We were expected to use the bath towels!! Again not enough towels for 3 people. 8. Check out was 10am and this for the majority of the hotel. Waited for the lifts for 10mins all full because still only ONE lift was operational. THIS IS A FIRE HAZARD 9. Again no choice  but to go down the fire exit stair well with 2 kids and out luggage.  10. Never staying here again !!!!

Amazing place you won't be disappointed