Super 8 by Wyndham Battleboro/Rocky Mount

Prepaid for a room. My husband arrived around 11:45pm after traveling all day. The night bell was missing and the door was locked. We chose this place because the listing said there was no end time for check in and we knew he would be late. After knocking on the window for 15 min. I called the hotel 3 times and no answer. I contacted ******* who also attempted to contact the hotel with no luck. My husband had no choice but to fund another place for the night. He said the place looked very run down. Hopefully we get our money back.

Waited outside for nearly an hour as lobby was closed and no one was at the desk. There was a night window with a note to ring the bell for service but the bell was broken. Finally got in through a side door that was unlocked to get to the lobby but did not see anyone in the hotel. Spoke to customer service and they called the property multiple times but received no answer. Finally decided to book another property down the road and just as we were leaving someone from the staff came out.

We were lucky to get into the motel. The desk clerk happened to be at the front desk. The bell to call for night service had been removed. He ignored me at the night window at only by knocking loudly at the window was I able to get his attention. The room had no phone, minimal lighting and no coffee station. For a party of four there were only two hand towels It looked as if nothing had been swept or dusted in the motel in a while although our room was clean. The next day, daylight revealed a property strewn with litter. We stayed here because we couldn't get to our destination in one day. The cleanliness of the room met our needs so this is a place to get in and get out.

Horribly gross! Should be condemned. This room was so awful. The vanity sink in the bathroom was removed and installed by the front door outside of the bathroom. Inside the bathroom, the pipes were sticking out from the wall and there were holes. The shower curtain was moldy. The comforter had cigarette burns, the artwork was horrible, the side chair next to the bed was disgusting. At one point I wanted to call the front desk because the car alarm outside my window was going off, so I picked up the phone and discovered that it was nonfunctional and didn’t even have a cord attaching the handset. I don’t even know why it was on the nightstand. Also, the television hanging on the wall was non-functioning, but I had two remotes, neither worked. Everything was dirty, and aged, and outside parking lot was also disgusting. There’s trash everywhere outside of the rooms which I assume were permanent rentals.

The property was awfully dirty. The lock didn't work. I had to leave and stay in another hotel.

They cancelled my reservation!