DoubleTree by Hilton San Francisco South Airport Blvd

The restaurant bar is great

Lobby reception staff was poor. I arrived mid afternoon with two very heavy bags. To enter the lobby, you must climb up steps or use a very long extended ramp, which would be challenging for many travelers with disabilities . I requested help at the reception desk to bring my bags into the lobby and in a nasty and unhelpful manner was told to use the ramp. For a second time I requested help and finally, after a long wait, they sent someone to help me with the bags, but they never improved their attitude. When I got to the room, I discovered that it was barely adequate and  certainly not up to the standard I expected for the price. There is no value for money in this hotel. There was no toothbrush or toothpaste. The hardware around the shower door was in poor condition. I had to walk across the busy highway to a gas station  convenience store to buy enough bottled water to get me through the night and morning.  I would definitely never recommend this hotel to anyone and regretted that I didn’t stay across the street.

No Hot Water, bad front desk service, no light in the room, very terrrible experience

No bottled water. Breakfast is charged $25 per person

This place was ok-best perk was it was right next to where we needed to park at the airport, and the warm cookie they give you at check in!

Nice room close to Costco n free ways need more restaurants though