Usuario invitado
16 de julio de 2024
A sorry saga, my wife and her sister had stayed here the two previous years and liked it as a base for going to BirdFair. This time the room we got was up narrow badly lit uneven stairs and had just one double bed with an old mattress and one chair. The bathroom toilet would not flush properly and my bedside light was not working, plus the doorway is only for people below 5" 8. I was disappointed but prepared to live with it, then during a very average meal there that night we were told of two live music events for the next two nights. Sure enough, next night we had an extremely loud medley of Queen songs directly underneath us until 11pm, then noisy guests leaving, not exactly ideal when you have to be ready to work next day. I went down to cancel the next night and got charged the full amount, so I complained and got a refund of GBP135 for one night for one room. The manager did not want to come and discuss our issues, being clearly preoccupied with being a Queen fan, but I did manage to get him and was then told it was all listed on the website and we shook have checked, despite having booked year ago when nothing was set. Result, a rip-off of GBP135, just dreadful
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