Sailrock South Caicos

Viajamos aquí como pareja para celebrar nuestro 20 aniversario. Ubicación un poco remota pero se incluyen traslados en avioneta pequeña. Ubicación hermosa, playas hermosas!!! Servicio de limpieza y camareros de 5 estrellas. El personal del mostrador de reservas quizás sea de 3 estrellas. Mientras que el resto del personal hizo todo lo posible, el personal de la casa principal/reservas realizó tareas superficiales, realizó un recorrido muy apresurado por la propiedad, no respetó la mejora de un solo nivel al momento del check-in como se indica en la reserva, a pesar de que solo había 20 personas en la propiedad durante nuestro último día completo. Tome repelente de insectos. Absolutamente es una cuestión de la naturaleza y no es su culpa, pero comer al aire libre por la noche no es divertido debido a los insectos y la falta de brisa. Hermosa vista sin embargo. Considerándolo todo, fue una buena experiencia pero dudo que volvamos.

By far the nicest staff I have encountered. My little brother has special needs and the staff was just so friendly and supportive and matched his energy. The villas were wonderful and everything was set up so nicely for us. The beds were incredibly comfortable and clean and the cleaning staff did a wonderful job of cleaning each day. I would say that it was harder to find activities for younger childern. As a young adult I found many things to do& excursions but it was much harder finding activities for my younger brother. All in all this resort was incredible and the staff was amazing.

My wife and I love beachfront villas with privacy, a heated pool, luxurious accommodations, and great service. We've stayed at top spots like Cheval Blanc in the Maldives, Rosewood in St. Barts, Banyan Tree and Rosewood in Mayakoba, Como Parrot Cay, Ambergris Cay, Jumby Bay in Antigua, and Ritz Reserve in Dorado, Puerto Rico. This time, we decided to try Sailrock in South Caicos. It was a mixed experience—breathtaking beach, complete privacy, and an incredible heated pool, but the accommodations and travel logistics left a lot to be desired. Let’s start with the best part. The view from our villa was unreal—our private pool overlooked the Atlantic, and when the wind was calm, the scenery was stunning. The beach was a dream: two miles of soft sand, crystal-clear water, and absolutely no one else in sight. It felt like our own private island. Now for the negatives: Getting there was a hassle. The resort package includes flights from Providenciales, but the schedules didn’t match our international flights, so we booked a private charter through Sailrock. At $4,500 round trip for an 18-minute flight, I expected a seamless experience. Instead, we waited nearly two hours at a tiny, hot, unairconditioned terminal with no food or drinks. The plane itself was old, tiny, and felt thrown together. On the way back, again, they weren’t flexible with flight times, which was frustrating given the price. While the beach near our villa was stunning and empty, there was no beach service—so we carried our own towels and drinks each day. Worse, the entire beach, while beautiful, was littered with plastic and seaweed that the resort never cleaned up. It was disappointing to see such a gorgeous stretch of sand not properly maintained. The accommodations were the biggest letdown. The villa itself felt more like an old Hilton than a luxury resort. Cheap furniture, dim lighting, a low platform bed, weak water pressure, and a tiny bedroom TV with three remotes we couldn’t figure out. The A/C was a wall-mounted unit—not what you'd expect for the price. No hand shower, no slippers, and flimsy doors. The heated pool and view made up for it, but the rooms need serious upgrades to match the five-star price tag. The resort’s other beach, on the calmer western side, had potential but felt more like a budget resort. Loud reggae music, plastic lounge chairs packed in rows, and attendants who wouldn’t move chairs without management approval. It was the opposite of luxury or relaxation. A few highlights: Kiki, a manager, went out of her way to make us happy, and Chef Randy handled our dietary requests perfectly. As a runner, I was hoping for good outdoor routes, but the area around the resort was all dirt roads with potholes, making running impossible. The small gym was fine, but I missed my outdoor runs. Despite the negatives, we still had an amazing week because of the private beach, the pool, and the stunning setting. Would we go back? Yes, but only for the privacy and