Hilton Garden Inn Solomons

Everything was great but there snacks are very overpriced

Arrived at the hotel and no one was at the fron desk. Waited almost 10 minutes for someone to arrive. Never knew that there was a parking fee. The room was a basic room with the usual amenities. Restaurant not open during the evening hours except weekends.

TYLER , thank you for the smooth checkin. I give your property a 5 ⭐️ rating. — So clean, fresh and modern AND -all the consideration to the environment: little PLASTIC bottles replaced by built in pumps WITH CLEAN 0 products …. A Purified water dispenser where I could fill my water bottle. APPRECIATE these upgrades so much. Great breakfast menu Wonderful price point. Happy

-Our room wasn’t ready until a couple hours after the checkin time, so we couldn’t comfortably shower and change before going out for dinner. Also had to wait a while in a sweltering lobby before discovering this. We were asked which floor we wanted and when we came back a couple hours after first checking in were informed it’d still be 15 minutes for a room on that floor, so we took one on the first floor next to the outdoor pool and fitness center. -We got a breakfast voucher for our wait. The next morning we showed up to the breakfast buffet 45 minutes before it was supposed to end, but we were told they were shutting down because they “didn’t have a cook”. We mentioned we had a voucher for that morning so they let us have some of what was left, it wasn’t much, and they quickly whipped up some eggs that were horrible. I don’t know what was wrong with them but one taste and I was disgusted…my wife tried them and thought the same. So our free breakfast was ruined. -Only one of the two pools was available, and it was of course filled with rowdy kids/families. -Parts of the hotel looked and seemed dated, you can tell there was some infrastructure issues (their other pool was closed due to a huge crack on the bottom; our room’s shower had a large, and long, crack in the tiling; their pool door didn’t work so you had to walk all the way around the hotel to get in/out of the pool area). -The bed was very firm. I don’t mind personally but my wife’s back hurt the next morning, and I was dealing with a back issue myself and the bed didn’t help. The blankets were also scratchy. Giving how expensive it was per night (nearly $300 after tax), these things are borderline unacceptable. For the positives, the staff was friendly and accommodating as possible, the room could be properly set to a cool temperature unlike a lot of hotels, their pillows were comfortable, it seemed clean, the room was pretty decent and modern, they had a nice business center/lobby for lounging and with a snack/drink area, and there was ample parking.

We were in a block of rooms reserved months ago for a wedding. Most people were out of towners. We were told we couldn't check in prior to 4pm. Many arrived and no room was ready. One couple stayed the night before. The hotel lost their reservation for last night. In the morning, the lock was changed and all of their belongings were in there! Said they had to move to another room none were available! All of us made reservations months ago. The wedding started at 5pm. Shuttles started at 4pm. There were many frantic guests. There was never more than one person at the front desk. Our checkout this morning took forever. Never ever returning or recommending!

Great stay at a nice hotel. Staff was awesome!! Tyler, at front desk, was very helpful with any questions or requests. Breakfast waitress was also great. She was very patient with us and took great care of us. Overall our stay was great!! Thank you everyone!

I agree with the other recent reviews. This hotel in under renovation and we were never informed at the time we made our reservation. Really deceptive. Indoor Pool - Closed, Restaurant - Closed, Bar - Closed, Exercise Room- Closed. Even though my reservation said there was breakfast available, all that was available was a cup of burnt coffee. The bathroom in our room was a joke. There was only one bar of soap that you would have to carry from the sink to the shower and back again. No hooks for wet towels of robes. No toilet paper holder. The roll-in-use sits on top of the toilet tank. The bathroom vanity is so small that you can't put a Dopp kit on it. That's okay. You can unload what you need into the vanity drawer, right? See photo. We accidentally left a shirt behind (our bad) but when we called to request that housekeeping retrieve it from the room, we were told that was not necessary because if they found it they would turn it into the "Lost and Found." Proactive - not. By the way, our one night Hilton Honors rate for this room was $244.02 before taxes!

I really liked this hotel for his convenience from Route 4. The room was quiet and had a lot of charm. To me it was the staff that added the charm. I was always greeted with a smile any time I went in/out of the hotel. The room overall was comfortable. The hallways were a little warm, but they were working on getting them air conditioned and/or heated. They had fans running in the hallways to help circulate the air.

Clean, comfortable beds, good breakfast, good location, beautiful area, friendly and helpful staff, new, quiet, great amenities, nice decorations in lobby, convenient pickup foods, close to historic area of Solomon’s Island.