Premier Inn Solihull (Hockley Heath, M42)

For a budget hotel this is first rate. I’ve no complaints about the well appointed clean room or the very pleasant staff. Our room was on the upper floor, Premier Plus, and there is no lift, something to bear in mind if mobility is an issue. I really think they need to engage the services of some gardeners though as the appearance from the road is not good, with unkempt long grass. Not a problem but it spoils the whole place. My wife thinks she left something behind and as my son was still in the area, although not staying at the hotel, I thought I’ll ring to make sure it’s there and get him to pick it up. You can’t ring directly but have to go via the main number. I called eight times in forty minutes and it just rings and rings and eventually cuts you off!I was so annoyed that I sent a terse email to them. Not that it’ll do any good but it made me feel better!

The staff were nice and helpful.how ever the room was horribly hot and weren’t able to turn the heater down and had no air con so had a very uncomfortable notes sleep

Not the best anymore. Only stayed for 1 night and was one of the worst nights sleep ever (granted this was one of the warmest nights of the year) but unfortunately a desk fan does not cool anything down. To add to this the adjoining pub (The Barn) seems to have closed and only serves meals at tea/evening time. The breakfast was terrible, no longer table service but a small 'hostess trolley' set up offering lukewarm food...along with cold plates. The whole building looks tired with the restaurant also looking less than welcoming.....How things have gone down hill since the last time I stayed begging of last year.

Reception allowed vans without blue badges to take up all the disabled spaces so we had to walk from the back of the hotel to get to reception. They did offer to ask them move, but that would require me to walk back to my car to move it. Extremely unacceptable. Our room also did not have enough towels, we only had one between the two of us.

Nice hotel, great location for Birmingham Airport allowing you to take advantage of the new road layout leading to the airport. Helpful staff and nice very clean rooms. The restaurant and bar is exactly what you expect from a Premier Inn, clean, reasonably priced and friendly staff. We’ve already booked for our next flight out of Birmingham.

Friendly staff, clean comfortable hotel. The breakfast was freshly cooked to order, much better than the normal bun fight of a buffet 😃👍