Sport Hotel

The 4* status of this hotel seems overblown for what you get. Although the public areas are spacious and comfortable, the rooms are very basic - small, not enough drawer / wardrobe space, no tea/coffee facilities and most of them look out over a building site / concrete retaining wall - our room had frosted windows I guess to shield us from the awfulness of the view! On the plus side: excellent breakfast and amazing dinner buffet. Friendly staff and easy access to the slopes. Negatives in addition to those mentioned above: €40-50 to visit the spa, unbelievably slow bar service (we were a large group and were “not allowed” to order at the bar but were told we had to get table service and sometimes waited up to 30 minutes to actually get a drink after sitting down). The drinks in the bar are also shockingly expensive. Finally, a lovely pool table - but no balls!!!!

Positives: Magical architecture, ski lodge at Christmas atmosphere, lovely and friendly staff, delicious food, amazing coffee at breakfast, first class location, provision of ski equipment lockers that are between the hotel and main gondola, dinner was epic, 2 free glasses of wine pp for TUI customers at dinner. Negatives: our room had the most squeaky bed I have ever come across - it woke us up every time we turned in our sleep. I spoke to reception about this on two separate occasions and although they were happy to help and claimed that the beds had been changed, we always returned to a screeching bed. Rooms also did not have tea/coffee making facilities which seems like such a basic nowadays. Reception were very kind to give me a kettle when I requested but this seemed to be more of an exception than anything else. On the whole, we had a fantastic stay but it could have been 10 times better if we could have slept!

We (a group of 13) stayed here with Crystal early Feb 2024. As others have said, the hotel is a bit of style over substance. The public areas are extremely stylish, albeit underused. Meanwhile, the rooms are rather dated. Many of them look out onto a large concrete wall at the back of the hotel. The rooms are nowhere near as big as they look in the photos. On the plus side, the rooms are warm - too warm really - with a large bathroom and plenty of hot water. There is limited wardrobe space, particularly drawers, although there are coat hooks, essential for skiers. Breakfast is very good. Huge portions of fresh fruit, all the usual cooked meats and cheese, hot food and a variety of breads and rolls. Evening meals are taken across the road, in the Sports Village hotel. Their dining room is huge, seating around 300. Its atmosphere is a bit 'staff canteen'. Food is buffet style - plenty of starters and soup. Mains are a mixture of ready cooked dishes - mainly meat stews of various types and roasts ( we had chickens, suckling pig, beef shins and pulled pork) - together with freshly cooked meat or fish on a griddle. Desserts were mainly small pastries and mousses, together with several ice creams. The main problem was that most of the food was lukewarm, not helped by cold plates and having to queue for fresh cooked food. It was also disappointing that, despite comments from 2022 about this, the situation with wine hasn't been resolved. Crystal guests have half a litre per couple included. Sometimes this was served by the glass, sometimes bottles were put on the table and sometimes you were charged. I had a bill for 33 euros for 3 glasses to sort out before we left. We did get the Crystal rep to sort things out and, on the last night, signs appeared saying it was 2 glasses each ( although there didn't seem any allowance for non drinkers). The other issue was the cost of things in the hotel. The first evening we had a coffee and 2 spirits after dinner. Coffee was 4.5 euros and the two drinks - whisky and brandy - were 47 euros!!! There was a Spa across the road but it was 65 euros per person for 3 hours, treatments extra. All in all, the hotel is good but certainly not 4* away from public areas.

Hotel stunning and perfect location for gondola. Food Amazing. Staff very friendly. Rooms very dated and in need of a refurb...definitely not 4* - take a kettle and cups if you want hot drinks in your room. 2 small supermarkets down the road for supplies.

Lovely cosy hotel opposite the gondola staff are lovely hotel is spotless and amazing spa. I couldn’t get my son out of the kids club. Only negatives were drinks are very expensive and would have been nice to have a kettle in the room. An option to have spa included would be a good option as it’s well needed after a day of skiing. Can’t fault the hotel would highly recommend.

Wonderful stay in the Sport Hotel, early January 2023. There were 4 of us, including a young adult with mild intellectual disability. From the moment we arrived with Crystal Ski, the staff were excellent. They accommodated us with 2 rooms beside each other, which worked wonderfully well building up confidence for the ID adult. Rooms were spotless, serviced daily and well stocked. Beds and bedding very comfortable. Great shower in the bath! Especially appreciated after skiing all day. Breakfast was fab with hot and cold options, fresh breads, juices etc. Certainly set us up for the days skiing. Dinner in the sister hotel across the road was great. An underground corridor links the 2 hotels. Great variety in self service meal options, something for everyone. Located across the road from the gondola, 1 minute walk and hotel ski lockers on the route. Would highly recommend this hotel, lovely staff where nothing was too much trouble for them. This was my 3rd stay in the Sport Hotel and it won't be my last. Thanks for another great week