Meg-Lozenetz Hotel

The attitude of the receptionist was unprofessional, rude and unacceptable. For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before. Breakfast food was decent, with a choice between a couple of set menus. The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station. Some of the photos on their site are dated, as the interior is different now.

The hotel is just a few steps from the “European Union” metro station just south of the center of Sofia. The hotel and neighborhood are both quiet, safe and conveniently located to what I must say is Sofia’s excellent Metro system (you can get almost anywhere in no time for very cheap)! I got to the airport from here in about 35 minutes (not rush hour). The bathrooms are newly refurbished and the rooms are quite large. The decoration is a bit dated (in an older Bulgarian style), but the furniture and king-sized bed were quite comfortable. They allow smoking in the building (so if this is a deal-breaker, go somewhere else). I, for one, am not bothered by it, so I found the hotel quaint and appropriate for my stay. The staff was polite and very helpful. Their English was quite good. For approximately $70, you cannot pass this hotel up.