Castello Boutique Resort & Spa - Adults Only

Had a wonderful week at the Castello Boutique Hotel. Arrived late in the evening, but all was in order, so check-in was very smooth. The room (405) was clean and simple and was one with an exclusive pool which for the time of the year was cold, so we didn’t use it. The terrace got morning sun through to mid afternoon and very pleasant to sit out in. It was our Wedding Anniversary while we were there, and the hotel made it special with a bottle of fizz and a plate of freshly cut fruit. It was very much appreciated and thank you to Aphrodite and Krystina for arranging it. Breakfast was adequate and had a selection of hot and cold choices. Although we had half board, we only had dinner on one occasion. The selection was good and the salad portion huge. Due to the time of year and as it is the end of season, the hotel was quiet so it will be good to return at a slightly busier time. We spoke to some ‘repeaters’ who said there was never a problem getting a sunbed at busier times. Our only criticism was the walk-in shower has a soap dispenser that impedes on the area as well as the tap. Both make the shower space much smaller and should be looked at being replaced. We will definitely return to this hotel as the staff were all exceptional and although simply furnished it provides everything required in a hotel room. The hotels’ location within the town of Sissi makes it easy to walk to all the local restaurants and around the shoreline.

What a lovely hotel. When the infinity pool is finished and opened it will be spectacular! Thoroughly enjoyed our stay. We had a sea view pool room, and which was beautiful, shame the sun didn’t reach out room til about 3pm but I guess that’s time of year, The staff were all lovely. It was a great hotel, but what let it down was the food. Breakfast was ok, but evening meal was pretty poor and we ended up eating out. It didn’t spoil our time there, we would only go B&B in future. The food is why I only gave it 4 stars because everything else was absolutely perfect. Would definitely return. Cannot wait to come back once the infinity pool opens!

Im sorry to say that I came home disappointed. Lots of plus points -excellent, friendly staff, very clean etc but I was very disappointed with the food, quality and selection were very poor for such an expensive holiday. Very limited choices of main courses and most were cheap cuts of meat prepared into local dishes. I have to say the turkey roll was disgusting - tasteless, full of gristle and bits of bones and no special diets meals for my wife who is intolerant to gluten. My other 'beef' is the superior swim up room which was very nice but the private sun lounging area and pool, dont see the sun after midday so definitely not worth the extra money. Another piece of advice, beware the mosquitos!! Obviously not the hotels fault but I have several very nasty infected bites !

We’ve just returned from a two week stay. Amazing hotel for cleanliness and really comfortable beds, good size rooms that are well equipped, although our shower was a little snug. But not all the rooms had such a small shower. But pressure and temperature good so done what it needed to, someone larger may have struggled to shower and keep the door closed. lol. On entertainment nights the quality was really good. Sun beds plentiful and comfortable. Amazing choice for breakfast and you can ask for other options. IE different types of egg. Or tea, coffee. The only negative for us was that the temperature of the evening meal wasn’t good unless you were eating fresh from the barbecue. Not the fault of the staff. Lunch time offerings plentiful and really good value for money. The staff currently at this hotel are the best. From receptionist Foteini, Christina and Aphrodite just to name a few.( the Kitkat trio) Andy is a really nice guy and a great barman, with Uncle Sam also on the bar, there just perfect. PS Sam is also a renowned performer. And may treat you to a performance. Amazing. Anna, Maria and her Sister Spyla are simply beautiful people that go above and beyond and make you feel so welcome, always greet everyone with a smile. Sorry for not mentioning everyone on the team, you’re all fantastic. Mr Fransi is an excellent food and beverage manager and always willing to assist. Overall we had a fantastic time at this hotel and would highly recommend it to anyone who wants a relaxing holiday experience. A big thank you to everyone that made our stay so memorable. Laura and Dave ❤️

Hotel - the hotel itself is nice and clean. The pool area is spotless. We had a swim up suite and I cannot fault the room, the pool or the staff in this hotel. We really enjoyed our stay and our room - if it wasn’t for the swim up room we opted for, we don’t feel this hotel would have been for us. The staff are so friendly and helpful, always greeting you with a hotel and the gentlemen who works on reception through the night is great. When we arrived he helped us to our room and explained where to go in the area and the things we should see during our visit - very informative! We also went half board but the restaurants in Sissi are so incredible we didn’t use the hotel dinner so i cannot give an opinion on this. The all day snacks around the pool are nice though. Decent drinks prices and not much more expensive than other places in the village. Shop next door so you can get snacks and drinks for your room or they do offer a menu so you can have your mini bar stocked but this was around €2.50 per drink whereas the shop next door was obviously cheaper. They do offer room service until 11pm and as we arrived at 1am they had a sandwich, fruit and a pastry waiting for us on arrival which is always appreciated. Negatives (and yes they are minor but I want to give honest feedback): Breakfast - for a 5* hotel I don’t think the breakfast was very good. Toast, eggs and Greek yoghurt was the best of a bad selection. For half of our stay we chose to eat out as the food was better elsewhere. Biggest negative - the late check out facilities. We asked if we could keep our room on and we couldn’t but they explained showers / changing facilities are provided and that was fine until we saw the facilities. They smell horrendous, no loo roll in the toilet, everyone else’s leftover bottles of shampoo and shower gel etc all over the floor. Floor was soaking wet, the light doesn’t stay on so you can end up showering in the dark but most bizarre of all, they don’t have locks on the doors. I wouldn’t have minded paying to have an actual room for the day, sadly the hotel was full but these late check our facilities really are subpar for the standard of this hotel! They also offer things like a turndown service and water in the minibar everyday which they don’t actually provide, again not a big issue. Oh church starts Sundays at 530am so embrace the wake up call, it lasts until about 10 and it is LOUD!