Sissi Bay Resort

What a wondrous place. This hotel is magical, as are the staff and the food. As a person travelling alone I simply couldn't have been made to feel more welcome. Every single member of staff without exception are exceptional. They are kind and nothing at all is too.much trouble. The room is comfortable and the vista is heavenly. The new renovations to the hotel will elevate it stratospherically. Balconies with pools, chilled music gives a cool vibe. Enough space to feel like you are alone, but enough gorgeous staff around to make you feel part of a family. Sissi is beautiful, however drifting into town to watch the sunset by the harbour has been the only thing to tear me away from this lovely hotel. If you want a truly relaxed break with gorgeous views and brilliant service.

we had a fantastic time. A clean room, friendly staff, and the food was good too. bed linen change was also fine You are also close to everything. The centre of Sissi is easy to reach on foot. special thanks to Sophia, she is a very good waitress!

We've just recently returned from our second holiday at Sissi Bay Hotel - a really perfect 8 days! Our sea view room was lovely, the place is so clean. We went all inclusive - the choice of food and drink is impressive. For 10E I would definitely recommend going to the Greek night on a Thursday - the food and entertainment is well worth it. Sissi itself is such an unspoit gem, and the hotel is such a short walk for the beautiful harbour. We've had such an wonderful time - and we've already booked to go back in May - we can't wait!! Thank you for a great time!

Sissi Bay is a hotel with a lot of options: different kinds of rooms, 3 pools and cocktail-bars within it! Perfect for families but also for young people. It has a quiet and chill atmosphere and it’s perfect for relaxing! the staff, as well as almost every single person in the island of Crete, is open and kind, and they offer a big smile to every customer. from the receptionist and the room service to the waitresses, all of them deserve a huge applause for their engagement. After all, they make of your stay a wonderful and unforgettable experience! The receptionist even lent me a lamp when I needed one on my nightstand. Furthermore, the hotel offers you every Thursday the opportunity to take part in a Greek Evening, which I can only recommend. Lastly, I’d like to make a suggestion: since a vegetarian/vegan lifestyle is nowadays more common than years ago, the buffet should be more specific when it comes to the ingredients. Maybe just upgrade the tags you already place next to the different dishes and specify “vegan”/“vegetarian”/“lactose free”/“gluten free” (as an example). Nevertheless, as a vegan, I still always managed to find something to eat!

Amazing holiday, some memories made that we will never forget as a family. We stayed all inclusive 24th July - 8th August as a family of 4. On arrival we weren’t happy with the room, so was worried that I would be seen as another complainer by the staff - I spoke to the lady at reception who greeted me with a smile and was totally understanding, she sorted us another room the next day once the previous occupants had vacated the room and it was cleaned, this new room was really great and the air conditioning was excellent too! The 3 pools are great, they have a quiet adult pool if required and another 2 pools which are great. The food was absolutely brilliant, something different each night, I have 2 girls 18 years and 13 years they loved the food on offer, the attempt at a full English wasn’t the best as there were hotdog sausages and bacon wasn’t like in England but shouldn’t really complain about this as we weren’t in England we were in Greece, the girls loved the pancakes Nutella and peanut butter, fruit cereal and lots of other bits and bobs, the coffee machine was great in the morning and the coffee was really nice too. I’d definitely recommend the Greek night at least one Thursday too for €10 pp was a great experience and real fun! The Tropical bar by the pool was excellent as were the cocktails which were at an extra charge (I’m not surprised at this though as they were absolutely amazing all made with real branded alcohol and were fresh, a lot went into making these) The staff were absolutely brilliant! Antonis (The Greek God ) was really up for a laugh, we went with another family we made friends with to Cactus Bar where he sings traditional Greek songs, he was brilliant and was superb with the kids too, we will miss him and the staff at the Tropical bar. All of the staff work so hard to make sure everyone has the best stay during your time there, they out some time in shift wise and the cleaners work day and night too and do a great job. I really hope to come back to this hotel one day, the occupants were mainly German, we met some great people there even with the language barrier . To all the staff, thanks so much for a great stay! Love Kenny Lisa Grace and Hollie

After a mess up with our original hotel we were placed at Sissi Bay late at night. The hotel staff had little to no warning we were coming but welcomed us warmly and gave us an option of rooms to choose from. We decided on a family room that could accommodate all 4 of us together. The room was clean, had a nice balcony and was located right by the pool and tropical bar. All the staff were very friendly and helpful especially when asked about excursions and meal times. We were given a Greek night ticket complimentary for our second night which was great fun, highly recommend going. Food was good, same sort of food every day but there was always something to eat. Housekeep who cleaned our room was lovely, could have used another bin in the room though. Considering we were not meant to stay here it was surprising pleasant and relaxing.