Re Dionisio Luxury Suites

We stayed in one of the suites for 3 nts. I loved the view and it was spacious. The outdoor area had 3 chairs and a table and also a small hot tub. Upon checking in, the AC didn’t work. I went down to the desk and she reset something and got it working. 1:30am, woke up boiling. It went out again. Went down to the desk and dealt with that again and they got it working. 5am same thing. Terrible night sleep. They did fix it that day, so AC problem solved. Problem1: Third night we were there, we had a big thunderstorm and lots of wind. The one window in the bedroom opens inward and is hinged at the bottom. At 5am the wind was blowing so bad and the window was banging. We got up to look and saw the window had no lock or anyway to keep it shut from the wind and it kept blowing open. We pushed a chair in front and that helped somewhat, but it still rattled because the chair wasn’t that heavy. Problem2: There used to be a window above the bed. They put Sheetrock over it and left the window. With the storm there was tons of banging from the old window. Needless to say, another night’s sleep ruined.

Could easily have been a 5 star review as the ‘bones’ of this hotel are great. The positives were - the stunning view and location over the sea - you could hear the waves lapping from your balcony which was lovely, the staff were friendly and the bed was high quality and comfortable. However, have marked this hotel down due to the price paid and the niggley list of things that weren’t quite right for the price we paid. These included broken light in bathroom, patchy availability of hot water, lack of useful hotel info in the room, loose fixtures and fittings (eg sockets and loo roll holder), rubbish TV with no access to apps nor English channels, cheap plastic cover over the mattress that we removed as it was too annoying, no milk for drinks…. None of these are deal breakers as you can see but overall for the price and as compared to other places we stayed in Sicily, I expected more