Hotel Fort Canning Singapore

La ubicación no es la más ideal, ya que está lejos de la estación de metro más cercana y la limpieza se podría mejorar, ya que vimos yeso usado en el baño. Sin embargo, en general es tranquilo y silencioso debido a su ubicación. La habitación que nos asignaron no tenía muchas vistas.

La habitación estaba bien y limpia, la ubicación es tranquila pero no hubo problemas para conseguir comida para llevar. ¡Vale la pena!

I stayed at this hotel for two nights with my girlfriend, and unfortunately, the service did not meet the expectations of a five-star establishment. Our stay included a complimentary high tea, but the experience was far from seamless. When we arrived for high tea, no menu was provided, and a waiter simply asked what we wanted to drink—without offering any options. No one explained what would be served, so we were left guessing as a box of assorted pastries and snacks arrived. When we asked about the items, even the waiter wasn’t sure what they were. Beyond this, several other issues stood out: 1. Room Condition: Upon checking in, the air conditioning was weak, and the floor was noticeably dusty in the corners. 2. Bathroom Maintenance: The rain shower knob was already loose and ended up breaking when I tried to turn it (likely due to previous damage). To their credit, a staff member came and fixed it quickly. 3. Slow Service: I requested cutlery to be sent to the room, and after 30 minutes of waiting, I had to call again. It finally arrived 15 minutes later—meaning I waited 45 minutes for basic utensils. 4. Unreliable Service Requests: I requested ice around 3:30 PM and was assured it would be delivered. After waiting 45 minutes, nothing arrived. I called again around 6–7 PM, and still, no one showed up. Eventually, I had to go downstairs myself, only to find no staff anywhere. The only way I could get ice was by walking to the restaurant. To be fair, the overall experience was still okay—just definitely not up to five-star standards. Room: 3.5/5, Service: 2/5. * service being 2/5 bc although help wasn’t always available, when it was, the staff were rather friendly. For a luxury hotel, the lack of communication, service delays, and basic maintenance issues were disappointing. While there were some helpful staff members, the overall experience fell short of expectations. Honestly this place has so much potential, with proper managment of amenities and staff, really think this place could be a big hit.

Perfect location, but the facilities do not match to 5-stars. Flooding at toilet once showering

Recently sold to Dubai interests and is currently being run in caretaker mode.give it a miss for 2025 and check back later to see if it hasn’t bed. Completely ruined from the way it was (which was great).

Had a second enjoyable stay at Hotel Fort Canning as a couple. Service was overall hospitable and friendly, great props to the staff. Thanks for the stay.