Hilton Garden Inn Singapore Serangoon

The hotel is clean and tidy. Very spacious. The swimming pool is great!

The hotel to good and clean to stay but the swimming pool is use to much chlorine. The location is near to little  India so you will be a lot of Indian at the area.

Amazing view from the room. Literally you can see the heart of Little India. Vignesh is helpful and efficient. Basically all the staffs here is brilliant and it's takes a great pleasure to stay here :)

The staff at reception is very helpful and polite , i forgot my phone in taxi , they help me to get it way faster then i expected, Room was clean and very tidy

I don't have much complain about the variety, quality of the breakfast served, however, it could be better if they had more variety. The swimming pool is too small. In the hotel. I do hope that the introduction by TRIP.COM abou hotels, the length of the swimming pools and kind of breakfast to be served shall be specified more in details, Personally, the breakfast and the swimming pools are two most important things to select the hotel on top of the location.

This was my 10th international trip, and I have stayed at various Hilton Hotels and other accommodations in the past. Unfortunately, this was one of the worst experiences of my life. The staff at this hotel were dishonest, manipulative, and discriminatory. I used the kettle once to make coffee, and shortly after, I received a letter stating that I had damaged their old kettle. They demanded $47 for a replacement. When I approached the reception to clarify the issue, a representative assured me that it was just a warning and that I should only use the kettle for boiling water. I followed their instructions exactly, yet they still charged me the fee. When I questioned them, they shamelessly changed their stance, denying ever having told me otherwise. This entire situation felt like a scam—beware, friends! As for customer service, their treatment is blatantly biased. If you have white skin, you’re treated like a valued guest. However, if you have brown or black skin, they treat you with complete disregard, as if you are insignificant. I have never encountered such blatant racism in my entire life. Needless to say, I will never do business with Hilton again, and I have no intention of ever returning to Singapore.