mick b
24 de agosto de 2024
We had a great holiday here, we were worried after reading some reviews but when we arrived we had nothing to worry about at all, despite having a few issues they were always very quick to help, including having a powered wheelchair which was unable to get into the room the maintenance team built a ramp until we could change to a different room 2 days later. We feel everyone working there was very welcoming including reception staff, sandwich staff, bar and restaurant staff, even down to maintenance staff we were able to communicate through google translate. Entertainment team work very hard and the shows were good. On their last day our transfer didn’t arrive and the guy on reception done everything possible to help so we didn’t miss our flight and even messaged when we got home to check we arrived home safely. The hills are a bit of a challenge if you are going with a wheelchair but we did still manage to get to most places apart from the cave, all in all a very enjoyable holiday.
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