Usuario invitado
13 de agosto de 2024
Calling this a luxury resort is a joke. We stayed for two days and I was happy.to leave this place behind. It might have been nice when it was built, but it has not been kept up to standard. Our room looked used and boring. Furniture was old and broken, nothing on the walls, just plain white paint. The ashtray was full from the former occupant and the balcony not cleaned. It had cigarette buds all over the floor and wasn't cleaned while we stayed there either. There were hairballs in the corners inside the room and the shower handle fell off during the first shower. The waiters in the restaurant were very young teenagers (which there is nothing wrong with normally), but they had really dirty unwashed clothes on and didn't know anything about polite waiting. They had two menus online and didn't know which one was the correct one, which I found hilarious. We asked for some of the items only to be told "sorry, it's not available" and it happened for five different menu items. The outside of the "resort" was so unkept and dirty also. Rubbish everywhere and dead grass lawns. Very depressing place and I hope others won't make the same mistake as us, by booking a stay here. One good thing I'd like to point out were the baggage boys. Very helpful and smiling. Kudos to them for giving us a little positivity in this ruin of a place.
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