Arnor de Luxe Hotel & Spa

Spent 10 nights at the hotel from the 11th of July Let’s get the bad stuff out the way first Hotel classes as 5 star but on our experience of 5 star hotels this one is a 4 star which is exactly what jet2 also band it as and the reasons are: Ice cream/lce lollies are only available for 1 hour a day at the snack bar but 2 hours at the beach, to which the queue is big. Lifeguard at the pool was almost non existent and when he was there he just sat in a chair and not looking around. For the size of the hotel 3 lifts aren’t enough for the size of the hotel. Premium alcohol drinks were only in the lobby bar to which you had to specify what you wanted if not you got local drinks, also the soft drinks were draft and only Pepsi, 7up and local orange. Mini bar only had a few soft drinks and a couple of bottles of water (we had to keep bringing more water to our room) Entertainment was only 6 days a week but totally appreciate that everyone is entitled to days off. When the bars close for the night it’s definitely goodbye and goodnight as right on time the bar is closed and lights out. Games area is all chargeable and definitely not like the website photos but the people running it were very pleasant. Same for the cocktails bar this again cost money but the couple were very friendly. Now for the great parts! Hotel was spotlessly clean Plenty of selection for food at the restaurant, beach and snack bar areas. We had Mexican food at the a la carte restaurant, which was brilliant and the staff were tremendous and went out their way to make our night extra special. Bus to the beach was no longer than a 10 minute wait but it’s 2 buses doing the rounds and take approximately 4 minutes each direction to which loungers were available anytime of the day while we were there. All the staff that we had dealings with were unbelievable people and we must make special mention to Mehmet Șahin the waiter from the restaurant to the bar couldn’t be more polite and helpful (although his Scottish is a bit dodgy haha) Then I move onto Burak Gülal from the entertainment team who couldn’t be more friendly and never ignored when passing and was the perfect host for the morning and afternoon darts. Although his choice of small Turkish football club is debatable 😂 The question would be would we go back to the hotel? We would answer with a strong yes now that we know of the pros and cons of the hotel. I finish this with the good old chant from the darts. “Pool,pool,pool,pool”

Maximum satisfaction, amazing staff, great spa. Excellent selection and quality of food. I highly recommend it, we will be back. Thank you very much.

Staff were amazing and the experience was relaxing ☺️. They had claming music which nearly made me fall asleep and they offered complimentary drinks at the end

My experience was terrible, when I first got here we were treated amazingly, but soon things went downhill! We were informed that they had over booked so we had to stay in the neighbouring hotel the side resort. IT WAS TERRIBLE! Old and manky compared to the “ 5 star hotel” we had booked. There was no air con, the staff were rude, the food was GROSS, the shops were wayyyy overpriced and don’t get me started on the room. So that morning we were picked up from side 15mins late, and were transported to Arnor and at first it was great but over the days we realised the staff would ignore children and let other guests push in front of them and the food at the snack bar was always the same! Plain white rice, sausages and burgers. On our second to last day, we were meant to go to the land of legends (an amazing theme park) and due to other circumstances(not including the hotel) weren’t able to go and booked it for the next day but they had to have a “time change but told at the exact same time as it originally was! Anyway that night and 11:50 we had a call from reception to confirm the “time change” and it woke us all up! One night we went to the Ala carte and you have to eat what ever is put on your plate and all of it was gross! Although for the first few days the pool and water slides were good (although some slides you have to push your self) and we have made some good memories and have been on some good day trips.

The music at the pool is too high, that gives you headace and not possible to relax. And its ALL day. Was traveling with a child that is sound sensitive, he hated beeing at the pool because the music was too loud.