Horus Paradise Resort - Ultra All Inclusive

No 24hr snack bar, food catered for one diet type- onions, tomatoes, sprouts in mayonnaise! Stale bread, Terrible Wifi in room 20e but charged double as it was used by 2 devices, then charged for 2 extra days and threatened with police if i didnt pay it. 6am start if you want a sun bed as there arent enough, not nearly enough parasols. People were fighting over them and police were called. Predominately catered for Russian guests as they were main clientele. Staff speak very little english- bar staff cant get a drink order correct. Room old and falling to bits, patio door wouldnt close properly. Bag and towel stolen from room. Room was also dirty even though cleaners in daily. Constantly hounded to buy from sellers from the (all inclusive) hotel walking round the pool. Came home with anxiety through the roof. 2 adults, 3 children

we arrived late evening and when arrived there was a male worker to take our suitcases they then gave us they key to our room he then walked us outside of the main entrance we were very confused and then quickly became more confused when he walked over to a car? we then started to drive down this massive hill and this room was all the way near the beach wich we did not ask for it also only had a double bed and for this occasion we needed 2 separate beds so we told the worker we aren’t staying here and want to be in the main building so he drove us back and we got it sorted out to be in the main building with no issues or extra costs. but i must say if you are staying in a room down near the beach and want to go for breakfast and dinner in the main building be warned because it’s a pretty long walk to do everyday. A main reason why i chose this hotel was because of the water slides however no where on the website did it say that they are only open 10:00-12:00 then 2:00-4:00 this was very annoying. as once they shut off you have to wait hours for them to be open again. even tho there are lifeguards they do absolutely nothing. as there are 3 levels of slides the lifeguards sit together on the middle row smoking and being on their phones they do occasionally say oh yes you can go but really do nothing and most slides are unsupervised. yes people were breaking rules going down together and backwards but they don’t care. if you are concerned about them not watching then maybe don’t come here but nothing will happen on the slides as they are safe. However in the pool they sit round the side just talking and smoking aswell i don’t belive they are watching the pool very much at all. I did hear them blow the whistle a few times for kids climbing on a bridge but that is about it not very safe. More reasons it’s unsafe. So when the water turns of in the smaller kids slides/aqua park area they all start walking and running up the slides which could be very dangerous as no one is watching even when the water is on the kids struggle to go down the slides as sometimes groups of boys are to busy sitting at the top trapping all the water for themselves. Also parts of tile is missing in the pool which could lead to an injury. Food. Definitely not a 5 star menu. most people i saw was having chips for breakfast? dosent that tell you everything. and the deserts are all so fancy and flavourful and as a fussy eater i just wanted some plain chocolate cake but no it has to have nuts or some type of jam/sauce in it. Also in the pool bar they only have pepsi not coke? what? Not only were there flags near the pools saying lifeguards on duty no there was not. only at the main pool was their lifeguards. even tho one slide was closed the other ones were great i suggest taking your own pool float with you because i think we payed £18 in turkish money for one at the hotel Zip line. before coming here i had no idea there was a zipline no one in the reviews talked about i

+ points: The resort itself is a good size and has great pools and slides and there is a lot of variety in buffets - points: staff are not friendly at all especially the reception staff, who it seems couldn't care less about guests. most people there trying to figure out how they can squeeze more money out of you. This is how they must have been trained my senior management . It seemed like none of the staff wanted to be there and this reflects in how they treat guests. You'll hardly actually find anyone smiling. The food is not very hot and not great quality.. and we are not very picky eaters Really not luxury at all at best a 3 star, but wouldn't go back there.