Usuario invitado
7 de marzo de 2024
READ these reviews carefully before booking here. Most people will say the beach is amazing (which it is) but the hotel is NOT. You can go to the same beach and rent a chair and umbrella while staying elsewhere - and saving a whole lot of money!!!! After my email to Barbara, the manager, went ignored, I am resorting to a review online. I concur with many reviews here saying the beds are very hard & uncomfortable. The breakfast waitress during the week was rude and put out by having to bring us coffee - everything else was self-serve continental. There were a couple of pleasant people on staff but Barbara, the Manager of the resort was not among them. When we went to the office to ask for help one night (because after three requests for a telephone in our room with no avail, we had to go downstairs to ask for anything), Barbara was on duty, she saw us in the empty office waiting, and walked the other way. We saw her walk away. Only after walking to the bar and getting the bartender involved did she arrive and help us, clearly aggravated. The island is lovely and there are LOTS of other options. Save yourself money and stay elsewhere. Hopefully the owners read the reviews and remedy the weak links, because the management is really lacking.
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