Hay Lane Lodge

⚠️⚠️⚠️⚠️⚠️⚠️⚠️AVOID at all COSTS and possibly with your life at risk.⚠️⚠️⚠️⚠️⚠️⚠️⚠️ For your own mental and physical wellness I would advise to read all reviews, I am not sure why this accommodation is still actually listed publicly. ⚠️⚠️⚠️⚠️EXTREMELY Abusive owner on the phone, in person and via email correspondence. ‼️ ⛔ - Sheets are stained‼️ ⛔ - Towels have stains and holes in‼️ ⛔ - Dogs hair on towels‼️ ⛔ - Dogs hair in bed‼️ ⛔ - No key to lock the room where you sleep‼️ ⛔ - Hair on bathroom floor‼️ ⛔ - All surfaces have not been cleaned‼️ ⛔ - On *********** site it says no pets but there is a big black dog there‼️ ⛔ - Cleanliness is non existentReasons not to stay here - The OWNER of the property is VERY inconsiderate, aggressive & not a pleasant human being.READ all *********** reviews and TRIP adviser reviews before booking.

Very small, old-fashioned room, which hasn't been cleaned for months. Piles of dust on the carpet, lots of dust on all furniture. Tiny, dirty shower. Dirty toilet. Very unpleasant, rude owner. Horrible place.

When we arrived, we've noticed that the room had horrible issues with the cleanliness. It looked like it has not been cleaned for months. The carpet was so dirty, that in places the dust had clumped into heaps. Every flat surface in the room had a thick covering of dust. Furthermore the skirting around the bathroom floor was extremely dirty and on top of all the dust, the toilet bowl had not been properly cleaned of faecal matter. It was disgusting! This was shocking as we had read a lot of positive reviews and we had high expectations. When we very politely brought up our concerns about the cleanliness of the room, the host immediately became very rude and aggressive. When we asked him to go with us to the room to show him our concerns, he declined, said he was not interested, felt personally insulted and demanded in very coarse language (including use of the f word) that we leave his property. He basically told us several times : "F... off my property before something bad happens!" My husband asked him what he meant by that and he replied "you don't want to know". We took this as a threat of violence, at which point he turned and walked back through the kitchen towards us. My husband did not know if he had picked up anything on his way through the kitchen, so he stood his ground to create a barrier between him and me. There was a clear threat and we both felt extremely uncomfortable. We wanted to call a police. He continued to shout at us to get out, using extremely abusive language, so we felt we had no choice but to leave. We have travelled the world staying in different hotels and B&Bs and never experienced anything like that. This person should not be anywhere near the hospitality business! If you read any low score reviews about this hotel on Tripadvisor.com or ***********, you will see that there are other customers, who were treated by the owner in the similar manner. So please avoid this place at any cost!