Montigo Resorts Somerset at Charlton House
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Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Shepton Mallet
Montigo Resorts Somerset at Charlton House
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Charlton Rd, Shepton Mallet BA4 4PR, UK, BA4 4PR Shepton Mallet, Somerset, Reino Unido
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Igualamos los precios
Instalaciones y servicios
Piscina interiorGratis
Sauna
Salón de masajes
GimnasioGratis
Aparcamiento
Servicio de recepción durante las 24 horas
Consigna de equipajeGratis
Bar
Todos los servicios
Descripción del alojamiento
Montigo Resorts, Somerset de Shepton Mallet está en el casco histórico y a menos de cinco minutos en coche de Kilver Court y Royal Bath and West Showground (feria de muestras agrícola). Además, este hotel con spa se encuentra a 24,4 km de Parque de aventuras y safari Longleat y a 25,7 km de Garganta de Cheddar.
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7.8/10
BuenoLimpieza7.8
Instalaciones7.8
Ubicación7.8
Servicio7.8
Todas las valoraciones (74)
Alrededores
Aeropuerto: Aeropuerto Internacional de Bristol
(34.1 km)
Tren: Castle Cary Railway Station
(10.7 km)
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Información general
Habitaciones
Valoraciones de usuarios
Instalaciones y servicios
Políticas
3
Suite familiar
1 Cama doble y 2 Cama individual
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
15
Habitación doble clásica
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
12
Suite Junior
1 Cama doble extragrande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
27
Habitación doble superior
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
13
Habitación estándar
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
5
Suite
1 Cama doble extragrande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Televisión
Bolsas de té
Comprobar disponibilidad
13
Habitación clásica con 2 camas individuales
2 Cama individual o 1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
17
Habitación doble Deluxe
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
Ocultar tipos de habitaciones
Valoraciones de usuarios
7.8/10
Bueno
74 valoraciones
Valoraciones reales- Limpieza7.8
- Instalaciones7.8
- Ubicación7.8
- Servicio7.8
Calificación media de alojamientos similares en Shepton Mallet
Maddie M
20 de junio de 2025
Really enjoyed the stay. The hotel is absolutely beautiful, set in the sleepy town of Shepton Mallet, lots of lovely places to get a coffee near by: the room we stayed in was beautiful. Special shout out to Lloyd, really took care of myself and my partner and ensured that we had a great stay. Food was great quality. Lots of different events on each week that you have to hook up before arrival.
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sandybY8304PZ
23 de marzo de 2025
We've come back from a 2 night stay and have to say we had a great experience. On arrival my husband told the gentleman at reception it was his birthday and whilst we sat enjoying the complimentary tea and coffee in the garden he arranged to have chocolate truffles in the room ready for our arrival - this level of detail continued throughout the visit with lovely morning breakfasts and a super curry night last night...our room was lovely and quirky, with a shabby but beautifully stylish design. It opened up into the outdoor courtyard area where some elements of the spa were located providing us with direct access - today on our last day we got talking to Will, the SPA manager/ attendant and he was so knowledgable and helpful in explaining how to use the various components on offer for health benefits, guiding us and reassuring us in the use of the plunge pool even... yes, we plunged! Yes, it was cold! But great .. we loved our time here from start to finish and will definately be back... we topped our visit off today with a visit to Wells which is not far away, they have market days on Wednesdays and Saturdays - we highly recommend both!! ... and will definately be back.
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sareshs2017
14 de marzo de 2025
Came up on the of chance for a very short break the staff are great the location was ideal and food was lovely. We also used the spa and that facilities were great. We certainly would come back again even for afternoon tea or an overnight stay. Peter Kate and Lloyd and particularly Kate and Ana were first class
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Jayne G
3 de marzo de 2025
Not sure where to start pulled up and looked amazing man at reception very nice, went downhill from there already paid for room and breakfast in advance then paid for spa in advance and then they wanted another £50 holding fee. Room wasn’t ready taken for complimentary tea/coffee while waiting we went back 15 mins later and man took us to room which was still being cleaned so back we went to wait another half hour. Finally got into room which was amazing until laid in bed and fell through the middle of the 2 single beds pushed together to make a large bed . Thought we would get a coffee in room but no milk. Went to spa and was very disappointed pool was cold hot tub was full of people so couldn’t use steam room was ok after we put water onto the stone but very small room. Went back to room had shower before dinner but shower was full of flies. Sink so low (great for disabled guests in wheelchair) not for people standing. Went to dinner and not much choice for vegetarians but had the roast as that only choice really. Items not available. Then had dessert which was very overpriced indeed and description wasn’t what the item was to be told that cost £95 one drink each main meal and dessert. Went to breakfast items in menu unavailable again. Went to check out not as friendly as day before paid final bill for food but didn’t get the £50 taken off final bill was told that would appear back on card at some point. Hazard tape on floor carpet dirty and very worn out. Very disappointed not the experience I hoped for and was for husband birthday treat
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Usuario invitado
5 de julio de 2025
Just love this place. The team are fab and it’s the perfect balance of smart and relaxed. The spa and food are also perfect! Thank you Eva and Tobias!
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LoW_12
2 de enero de 2025
We booked this stay as a last minute night away. Having stayed at Charlton house regularly when it was previously owned, but having a terrible experience the last time we stayed, we were unsure what to expect. On arrival, check in was quick and efficient. The downstairs of the hotel has been tidied up and is smart yet cosy. Our room was at the top of the hotel (12) and although small, was comfortable and had what we needed. The room could do with a new carpet and windows but was clean and served its purpose. The spa has been revamped and was great, there is now a small room with sofas allowing more space for relaxing. The restaurant food was delicious, all arriving hot and tasting great. We had steak and risotto for main and would definitely order these again. The service was slow but we were in no rush. After avoiding this hotel for the last few years and being put off by some recent bad reviews, we are glad that we gave the hotel a second chance and will definitely be returning.
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Usuario invitado
27 de junio de 2025
Update 26th June: I have since emailed the hotel again at which point they declared because I uploaded a bad review they will not offer any compensation for the stay we had. I now see many other guests have had issues with the hotel in recent times, it’s a shame that they are unwilling to compensate guests for issues that could so easily be avoided and affect the whole quality of a stay. I have given them some time to respond to my response asking if they wanted me to take my review down, but no response. Shocking customer service. Some honest feedback about a few issues we encountered on our stay that left us feeling slightly let down, especially given the premium price for a spa hotel. There were several aspects that felt more like lapses in quality and cleanliness rather than character: - The fridge in our room was not working. - The room had visible cobwebs, unclean sealant around the toilet, and an unclean sink. - There was not enough parking when we arrived and my partner had to ask staff where to park. A nice girl moved her car for us. - There were stains in the bathtub and down the bathroom walls, which was quite off-putting. - A screw was found on the floor in the pool area (the far right corner as you stand inside looking to the outside) – something that could have caused injury and we’re pleased to have noticed. - There appeared to be a wasps' nest near the hot tub, and several wasps had fallen into the pool while we were using it. I emailed the hotel with the details of these issues and their response was lacking any real response, merely telling me that my feedback had been recorded and they are “addressing the concerns (I) raised”
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Excursion66621744860
20 de junio de 2025
Need a relaxing retreat? Or the perfect get away? Look no further! This place has everything you need, 5* food! 5* service and 5* facilities. The spa is sensational, the food some of the best in the area, and the friendly and local service incredibly valuable! Thank you for having us! A special shout out to Lloyd who accommodated us so well and told us all about the future of the hotel, and the friendly service from everyone like Tobias who made us feel special from the very beginning!
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Usuario invitado
10 de junio de 2025
This hotel is in need of thorough renovation. The property is beyond tired and worn out. The otherwise great location and garden at the back of the house are lost with the very dated and somewhat getting the feeling of falling apart accommodation. I don’t think it’s fair to say that’s ok because the price is low. On the positive note it’s very quiet during the night, the towels were nice and fluffy and they do have Elemis bath products. I do hope whoever owns this place gets a renovation program done so that guests can enjoy it and the staff that works there can continue having a job as otherwise I can’t see how it can go on for too long.
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Instalaciones y servicios
Servicios populares para viajeros de negocios
Piscina interior
Gratis
Sauna
Cargo extra
Salón de masajes
Gimnasio
Gratis
Aparcamiento
Servicio de recepción durante las 24 horas
Consigna de equipaje
Gratis
Bar
Pista de tenis
Restaurante
Wifi en zonas públicas
Gratis
Gimnasio
Bar
Restaurante
Restaurante
Charlton House
Tipo: A la carta
Horario comercial: [lun - dom] 07:00-21:00
Más servicios
Internet
Wifi en zonas públicas
Gratis
Piscina interior
Solo para adultos
Horario de apertura
Aparcamiento
Aparcamiento
Servicios para estancias de negocios
Servicio de bodas
Servicios de recepción
Servicio de recepción durante las 24 horas
Taquillas
Consigna de equipaje
Gratis
Comida y bebida
Bar
Servicio de habitaciones
Zonas comunes
Sistema de sonido
Mobiliario de exterior
Jardín
Zona para fumadores
Salud y bienestar
Pista de tenis
Gimnasio
Gratis
Salón de masajes
Sauna
Cargo extra
Manicura
Sesión de fitness
Sesión de yoga
Accesibilidad
Hay disponibles habitaciones accesibles
Seguridad
Detector de humo
Circuito cerrado de televisión en las zonas comunes
Botiquín
Alarma de incendios
Extintor
Alarma por monóxido de carbono
Políticas del alojamiento
Hora de entrada y de salida
Hora de entrada: 15:00-22:00
Hora de salida: 11:00-11:30.
Horario de recepción: 24 h, todos los días
Políticas sobre admisión de niños
Este alojamiento admite niños de todas las edades.
Es posible que se apliquen cargos adicionales por hospedarte con niños (solo pueden usar las camas disponibles en la habitación). Introduce el número de niños para actualizar el precio.
Cunas y camas extra
No es posible añadir cunas en ningún tipo de habitación. Las normativas sobre camas extra varían según el tipo de habitación. Te recomendamos consultarlas para obtener más información.
Desayuno
Tipocontinental
| Edad | Cargo |
|---|---|
Adulto | Contactar con el hotel |
El precio de los desayunos adicionales no se incluye en el importe total de la reserva, y debe abonarse en el alojamiento.
Política de depósitos
DepósitosSe requiere un depósito
Métodos de cobro de depósitosSe aplica un importe fijo de 100.00 £ (aprox. 2,510.01 MXN$).
Métodos de pago de depósitosEste alojamiento acepta tarjetas de crédito
Reembolso de depósitosEl depósito se reembolsará en la cuenta de pago original el día de la salida.
Mascotas
Se admiten mascotas previa solicitudCargo extra
Tipos de mascotas permitidas: perros
Cargo: 50.00 £ (aprox. 1,255.01 MXN$) por mascota y estancia
Animales de servicio
Se admiten animales de servicio previa solicitud
Requisitos de edad
El huésped principal que haga el registro de entrada debe tener al menos 18 años.
Pago en el hotel
Descripción del alojamiento
- Inaugurado: 1809
- Fecha de renovación: 2023
- N.º de habitaciones: 28
Montigo Resorts, Somerset de Shepton Mallet está en el casco histórico y a menos de cinco minutos en coche de Kilver Court y Royal Bath and West Showground (feria de muestras agrícola). Además, este hotel con spa se encuentra a 24,4 km de Parque de aventuras y safari Longleat y a 25,7 km de Garganta de Cheddar.
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen un centro de bienestar, una bañera de hidromasaje y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio de celebración de bodas y un salón de fiestas.
Uno de los mejores lugares para comer de este hotel es su restaurante, que cuenta con un bar o lounge, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. El desayuno continental, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 09:30, mientras que los fines de semana el horario es de 08:00 a 10:30.
Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) previa petición y aparcamiento sin asistencia gratuito.
Te sentirás como en tu propia casa en cualquiera de las 28 habitaciones con frigorífico y reproductor de DVD. Con la Smart TV y la conexión wifi gratis, tendrás para elegir a la hora de entretenerte. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y escritorio, además de un servicio de limpieza disponible todos los días.
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen un centro de bienestar, una bañera de hidromasaje y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio de celebración de bodas y un salón de fiestas.
Uno de los mejores lugares para comer de este hotel es su restaurante, que cuenta con un bar o lounge, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. El desayuno continental, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 09:30, mientras que los fines de semana el horario es de 08:00 a 10:30.
Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) previa petición y aparcamiento sin asistencia gratuito.
Te sentirás como en tu propia casa en cualquiera de las 28 habitaciones con frigorífico y reproductor de DVD. Con la Smart TV y la conexión wifi gratis, tendrás para elegir a la hora de entretenerte. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y escritorio, además de un servicio de limpieza disponible todos los días.