Montigo Resorts Somerset at Charlton House
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Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Shepton Mallet
Montigo Resorts Somerset at Charlton House
Alojamiento particular
Charlton Rd, Shepton Mallet BA4 4PR, UK, BA4 4PR Shepton Mallet, Somerset, Reino Unido
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Montigo Resorts, Somerset de Shepton Mallet está en el casco histórico y a menos de cinco minutos en coche de Kilver Court y Royal Bath and West Showground (feria de muestras agrícola). Además, este hotel con spa se encuentra a 24,4 km de Parque de aventuras y safari Longleat y a 25,7 km de Garganta de Cheddar.Mostrar más
Igualamos los precios
Información destacada
Desayuno delicioso
Aparcamiento disponible
Muchas actividades disponibles
Admite mascotasInstalaciones y servicios
Piscina interiorGratis
Sauna
Salón de masajes
GimnasioGratis
Aparcamiento
Servicio de recepción durante las 24 horas
Custodia de equipajeGratis
Bar
Todos los servicios
Descripción del alojamiento
Montigo Resorts, Somerset de Shepton Mallet está en el casco histórico y a menos de cinco minutos en coche de Kilver Court y Royal Bath and West Showground (feria de muestras agrícola). Además, este hotel con spa se encuentra a 24,4 km de Parque de aventuras y safari Longleat y a 25,7 km de Garganta de Cheddar.
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3.9/5
BuenoLimpieza3.9
Instalaciones3.9
Ubicación3.9
Servicio3.9
Todas las valoraciones (74)
Alrededores
Aeropuerto: Aeropuerto Internacional de Bristol
(34.1 km)
Tren: Castle Cary Railway Station
(10.7 km)
Tren: Frome Railway Station
(18.0 km)
Lugares de interés: Coopers Mead
(800 m)
Lugares de interés: Kilver Court - Gardens and Cafe
(860 m)
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Habitaciones
Valoraciones de usuarios
Instalaciones y servicios
Políticas
3
Habitación familiar
1 Cama doble y 1 Cama individual
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
11
Habitación doble clásica
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
7
Suite Junior
1 Cama doble extragrande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
19
Habitación doble superior
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
10
Habitación estándar
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
13
Habitación doble Deluxe
1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
13
Habitación clásica con 2 camas individuales
2 Cama individual o 1 Cama doble
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Televisión
Comprobar disponibilidad
Ocultar tipos de habitaciones
Valoraciones de usuarios
3.9/5
Bueno
74 valoraciones
Valoraciones reales- Limpieza3.9
- Instalaciones3.9
- Ubicación3.9
- Servicio3.9
Calificación media de alojamientos similares en Shepton Mallet
PklmAzs
1 de septiembre de 2024
We arrived only to find the junior suite we had booked was not available…we were first offered a suite near reception , but shower was over a jacuzzi which l could not step over …so we were then offered the only room left the wooden garden lodge. When we went inside it was not only dark and dismal but damp…thee w as a discarded waste pipe the hand basin. The guest relations manager apologised for everything and offered us free dinner which then turned out to be a glass of champagne for my wife once he found out we had dinner included. We had to put on the heating in the unwelcoming garden lodge to try and get some warmth in the building and the dampness off. We couldn’t sit outside as the table had moss growing over it and the plant next to the door was dead..it was such a sorrowful sight! We kept asking ourselves what on Earth we were doing in such a dreadful place. The patio was dirty and uncared for and the general look of the look f the hotel was tired and uncared for. Dinner in the conservatory was fine and the staff friendly enough. When we cam to check out we were charged the full amount for a junior suite…outrageous! When l complained l was just told to write in to the general manager. Overall a terrible experience .
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barrywO3213BO
27 de agosto de 2024
Long weekend retreat made special by excellent customer service from all staff, especially Luke. Breakfasts were great, Sauna was great. Didn't have dinners but I guess they would be just as good. Will definitely pick this spot again. Thanks.
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Usuario invitado
28 de enero de 2025
This is our local country house hotel and we have known it for meals and functions over two decades. Being under a mile away we have not stayed overnight. It has had its ups and downs over that time under three owners. Sadly it is now at its lowest. We called in for the all-day brunch today and the hotel looked so sad. The receptionist, in a sweat shirt, was busy with check outs - reasonable at the time of day. So we headed through to the lounges and bar area which was deserted. When we called a very pleasant waitress explained they were busy clearing away from breakfast. We asked where the Bistro was for brunch and she showed us into a deserted room with bare tables and chairs and a leaking ceiling with bowls on the floor. She gave us menus. With the outside temperature only just above freezing the unheated room was unacceptable and we asked for the heating to be turned on. The waitress apologised and explained she was not allowed to and suggested we move into the bar area or adjoining lounge. The single resident in the lounge kindly offered to share her small free standing radiator but we found a warm rad in the bar area with a table next to it. We ordered eggs Benedict and eggs Royale (smoked salmon) and they were very good, as were the cappuccinos. And the prices were reasonable and served by a very pleasant Canadian waitress. So we were more than happy with the food and service. A quick visit to the spa found it empty of guests but with 4 bored staff members. More leaks in the corridors usually but not always caught by bowls on the floor. The problems of maintaining old buildings in winter are recognised - we live in one! But a country house hotel claiming 4 stars needs to be warm and welcoming. This is neither at present. It is desperately in need of some investment and proper management.
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Usuario invitado
4 de enero de 2025
Visited with two of my daughters for a spa day. Booking process was efficient and welcome on the day in both main hotel and in spa was excellent. We were celebrating a birthday and the staff went above and beyond to make it a special occasion. Really enjoyed the spa facilities. The new furnishings look great. Treatments were all available for the three of us at the same time which was really helpful. All the staff were lovely, but special mention to Maddie who really made us feel so welcome and provided excellent customer service. We will be back.
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Usuario invitado
4 de enero de 2025
We booked this stay as a last minute night away. Having stayed at Charlton house regularly when it was previously owned, but having a terrible experience the last time we stayed, we were unsure what to expect. On arrival, check in was quick and efficient. The downstairs of the hotel has been tidied up and is smart yet cosy. Our room was at the top of the hotel (12) and although small, was comfortable and had what we needed. The room could do with a new carpet and windows but was clean and served its purpose. The spa has been revamped and was great, there is now a small room with sofas allowing more space for relaxing. The restaurant food was delicious, all arriving hot and tasting great. We had steak and risotto for main and would definitely order these again. The service was slow but we were in no rush. After avoiding this hotel for the last few years and being put off by some recent bad reviews, we are glad that we gave the hotel a second chance and will definitely be returning.
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Usuario invitado
1 de enero de 2025
Overall quite disappointed. The bedroom was comfortable and clean and it was good to see the spa area had been given a coat of paint and general freshen up. But it is missing so much. Unfortunately the food is not good enough. The food was average at best and certainly not worth the money. I would definitly urge guests to eat elsewhere. Dinner was poor and certainly not worth the inflated hotel prices. The staff were genuinely not interested, with the exception of the lady who checked us in and the young man who served our dinner. As per previous comments the hotel need to work out what they want from it. It is crying out for a manager/ management with attention to detail. If that was addressed then it could be a great place.
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Usuario invitado
30 de diciembre de 2024
Hubby and I had a wonderful pre Christmas overnight stay and spa at the Charlton House. We stayed in the Crows nest room, top floor overlooking the garden. Very quaint and in keeping with the grade listed building providing everything we needed for our stay. Toiletries, safe, tea/coffee/ bottled water, robes and slippers and more. The spa area was clean and very relaxing, the hydro pool wonderful! and the outside hot tub a lovely feature, especially when the lights dim which adds to the relaxing ambience. Bar & Dining experience was also very nice, we had lunch, dinner and breakfast during our stay all of which was delicious and perfectly cooked. The staff were welcoming and friendly throughout the hotel and happy to be of service. Overall we had a very pleasant stay and already planned our next!
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nickybX4800KC
10 de diciembre de 2024
We had our work Christmas party at Charlton House, for the 3rd year running, on Friday 6th December. The location is perfect, and the staff couldn't be more helpful. We had a couple of minor hiccups at the very start of the evening, due to staff absences, but they were so quickly rectified I don't think anyone else even noticed. The food was very good and the service excellent. The highlight for most of us was the entertainment! Tom, DJ, singer, entertainer was brilliant! He interacted with all of us, has an amazing voice and got the grinchiest of us up dancing! He was our DJ last year too so I am really hoping he is a regular fixture! We are definitely booking again next year. All in all an excellent Christmas party, thank you so much.
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Katherine P
2 de diciembre de 2024
Had an amazing afternoon tea today for my friends birthday. The hotel was warm cosy & beautifully decorated for Christmas, with such a relaxed & calm atmosphere. The staff were friendly polite & couldn’t do enough for us. Our afternoon tea was well presented, We had sandwiches cakes & scones & they were all so fresh & delicious. We were completely full after. We highly recommend this beautiful hotel. Many thanks Evette & Katie
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Instalaciones y servicios
Servicios populares para viajeros de negocios
Piscina interior
Gratis
Sauna
Salón de masajes
Gimnasio
Gratis
Aparcamiento
Servicio de recepción durante las 24 horas
Custodia de equipaje
Gratis
Bar
Pista de tenis
Restaurante
Wifi en zonas públicas
Gratis
Gimnasio
Bar
Restaurante
Restaurante
Charlton House
Estilo: A la carta
Horario comercial: [lun - dom] 07:00-21:00
Más servicios
Internet
Wifi en zonas públicas
Gratis
Piscina interior
Solo para adultos
Horario de apertura
Aparcamiento
Aparcamiento
Servicios para estancias de negocios
Servicio de bodas
Servicios de recepción
Custodia de equipaje
Gratis
Servicio de recepción durante las 24 horas
Taquillas
Comida y bebida
Bar
Servicio de habitaciones
Zonas comunes
Zona para fumadores
Sistema de sonido
Jardín
Mobiliario de exterior
Salud y bienestar
Pista de tenis
Gimnasio
Gratis
Salón de masajes
Sauna
Manicura
Sesión de yoga
Sesión de fitness
Accesibilidad
Hay disponibles habitaciones accesibles
Seguridad
Circuito cerrado de televisión en las zonas comunes
Botiquín
Alarma de incendios
Extintor
Detector de humo
Alarma por monóxido de carbono
Políticas del alojamiento
Hora de entrada y de salida
Hora de entrada: 15:00-22:00
Hora de salida: 11:00-11:30.
Horario de recepción: 24 h, todos los días
Políticas sobre admisión de niños
El hotel admite niños en algunos tipos de habitaciones.
Es posible que se apliquen cargos adicionales por hospedarte con niños (solo pueden usar las camas disponibles en la habitación). Introduce el número de niños para actualizar el precio.
Cunas y camas extra
No es posible añadir cunas en ningún tipo de habitación. Las normativas sobre camas extra varían según el tipo de habitación. Te recomendamos consultarlas para obtener más información.
Desayuno
Tipooccidental,continental,completo (inglés),sin gluten,vegano,Comida vegetariana
| Edad | Cargo |
|---|---|
Adulto | Contactar con el hotel |
El precio de los desayunos adicionales no se incluye en el importe total de la reserva, y debe abonarse en el alojamiento.
Política de depósitos
DepósitosSe requiere un depósito
Métodos de cobro de depósitosSe aplica un importe fijo de 100.00 £ (aprox. 2,559.71 MXN$).
Métodos de pago de depósitostarjeta de crédito
Reembolso de depósitosEl depósito se reembolsará en la cuenta de pago original el día de la salida.
Mascotas
Se admiten mascotas previa solicitudCargo extra
Tipos de mascotas permitidas: perros
Cargo: 50.00 £ (aprox. 1,279.86 MXN$) por mascota y estancia
Animales de servicio
Se admiten animales de servicio previa solicitud
Pago en el hotel
Descripción del alojamiento
- Inaugurado: 2023
- N.º de habitaciones: 28
Montigo Resorts, Somerset de Shepton Mallet está en el casco histórico y a menos de cinco minutos en coche de Kilver Court y Royal Bath and West Showground (feria de muestras agrícola). Además, este hotel con spa se encuentra a 24,4 km de Parque de aventuras y safari Longleat y a 25,7 km de Garganta de Cheddar.
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen un centro de bienestar, una bañera de hidromasaje y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio de celebración de bodas y un salón de fiestas.
Uno de los mejores lugares para comer de este hotel es su restaurante, que cuenta con un bar o lounge, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. El desayuno continental, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 09:30, mientras que los fines de semana el horario es de 08:00 a 10:30.
Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) previa petición y aparcamiento sin asistencia gratuito.
Te sentirás como en tu propia casa en cualquiera de las 28 habitaciones con frigorífico y reproductor de DVD. Con la Smart TV y la conexión wifi gratis, tendrás para elegir a la hora de entretenerte. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y escritorio, además de un servicio de limpieza disponible todos los días.
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen un centro de bienestar, una bañera de hidromasaje y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio de celebración de bodas y un salón de fiestas.
Uno de los mejores lugares para comer de este hotel es su restaurante, que cuenta con un bar o lounge, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. El desayuno continental, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 09:30, mientras que los fines de semana el horario es de 08:00 a 10:30.
Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) previa petición y aparcamiento sin asistencia gratuito.
Te sentirás como en tu propia casa en cualquiera de las 28 habitaciones con frigorífico y reproductor de DVD. Con la Smart TV y la conexión wifi gratis, tendrás para elegir a la hora de entretenerte. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y escritorio, además de un servicio de limpieza disponible todos los días.