Hampton by Hilton Shenzhen Nanshan Science & Technology Park

El viaje largamente planeado a la Ventana del Mundo de Shenzhen se organizó inmediatamente el día después de que el niño terminara el examen. Miré muchos hoteles y los hoteles económicos cercanos tenían críticas promedio, mientras que los hoteles de lujo eran demasiado caros. Después de una cuidadosa consideración, elegí Hampton by Hilton. Es muy rentable. La recepción es acogedora y paciente con las respuestas. La habitación es grande y la distribución es cálida y cómoda. Hay un estacionamiento gratuito en el segundo piso y hay un ascensor exclusivo que es muy conveniente para llegar a la recepción. Es muy conveniente para toda la familia conducir directamente hasta Window of the World y regresar. El desayuno del segundo día tiene muchas variedades y sabe bien, especialmente para los niños que miden 1,4 metros, es raro que reciban desayuno gratis. Seguiré eligiendo este hotel la próxima vez que viaje a Shenzhen.

La habitación estaba limpia y la tía fue muy considerada, al ver que teníamos niños con nosotros tomó la iniciativa de traer más agua, el personal antes de irse también fue muy amable y tenía un buen sentido de servicio. El diseño y la estética están todos en línea y el futuro es prometedor.

Nice hotel with great service, free upgrade to a larger room, great!

Hotel entrance is in an interior street and not all taxi's are willing to enter, thus it will be difficult if you have lots to carry or travelling with children as the entrance is hidden from the main streets. At the time of my stay, there was a construction site and they started drilling around 6-7am Room was decent and spacious

1) bad smell inside toilet. 2) staff of reception (night shift) were not professional and impolite. I travelled with family and we booked 3 rooms. We provided ID and related information during checking in at 14:00. We requested same floor coz travelling with kids and 2 rooms can be arranged at same floor so we appreciated, one of the room will be ready later so we prefer to wait and get the room key later after checking in procedure is done. The staff (day shift was helpful and polite. We approached reception for card key after dinner. The staff (lady-night shift) asked us to provide ID, phone number etc…then we mentioned that we have done the check in during day time and told her our room numbers, we did not get one room key coz we preferred to wait for same floor, however she did not response us and carry on her process. So we thought that this is security issue to make sure the identity of the room user. Then we waited at reception, the staff gave us the room key which is at different floor. Then we explained again that what has been happened and she replied: there was no room at 7/F available any more. But we have been told the room number during day time and we chose to wait for a day for the same floor’s room. The night shift lady staff kept ignoring us then shouted to her colleague (gent) 「你過來！」then she disappeared. Another staff (gent) checked the system and he arranged the same floor room within 2 mins. The lady (staff) did not show up at reception any more. We feel disappointed and unpleasant because of the staff, she was very rude to us.

1. Free update to a better room 2. Staffs are very very helpful in assisting us to find a lost phone. Very appreciative for their help ! We are able to find the lost phone at the end.

Annie) Nice room! Suitable for friends or families to stay over night!

Very elegant this business suite room. We enjoyed our stay. We book again

Good services provided by hotel. Rooms were clean. Hotel provide free drinks and laundry sevices. Highly recommended. Moreover, the cleaners were very kind and helpful. Especially the cleaner 李玉秀, she helped to tidy our room during our stay from 12 Nov - 17 Nov.