DoubleTree by Hilton Shenzhen Airport

La actitud de servicio de la señora de la recepción fue muy normal y sintió que estaba menospreciando a los demás. Me preguntó si sabía qué habitación había reservado y si no estaba capacitada. La higiene de la habitación es muy pobre. Todavía hay pelos largos en la habitación. Una de las luces está rota. La ventana completamente cerrada no está marcada en las instalaciones del hotel. Se siente muy asfixiante. Este hotel La cama era extremadamente blanda, me dolía la espalda cuando dormía y había mosquitos en medio de la noche. Me quedé en una habitación doble. La habitación y el baño estaban hechos de vidrio transparente. Mira si me quité la ropa. Las luces del baño solo se pueden apagar por completo. No hay ninguna luz pequeña. Fui allí por la noche. En resumen, el chico de Baoan en la puerta no es conveniente. la iniciativa de ayudar con el equipaje y el chico que entrega las cosas a la habitación, todo lo demás es muy decepcionante. Es el peor hotel de cinco estrellas en el que me he alojado. Mala reseña, mala reseña, no me quedaré. Aquí de nuevo, quien se quede aquí se arrepentirá.

Nice environment and the room was clean and comfortable. The location very near airport, beside the hotel is a mall got a lot of restaurants there. But it quite far to longhua and futian area. Hotel breakfast is complete, served with chinese and western choices. Hotel provided one time transfer to airport.

Stayed here in December. Nice and clean rooms with decent views and reasonable price. The staff we encountered weee great and friendly. The hotel's surroundings were pleasant, with a nearby shopping mall that included a supermarket, several social restaurants, and a cinema.. The overall experience were excellent. And the welcoming cookies were the best cookies!

sink was broken on arrival but was fixed promptly, could only sleep at 5+AM as it took awhile to fix. one time use slippers wasn’t changed 1 was new and 1 was used. hotel could have checked the room properly before checking us in as we check in late at 3am at night. they had enough time to do that. otherwise hotel was good, aircon was cold, room was quiet and clean, good ambiance if you’re looking to rest after landing/before your flight. hotel provides one time transfer for free, just need to call the front desk after taking ur baggage and they will arrange for didi to pick you up.

The service was excellent - I was very impressed with the hotel and the facilities, but best of all was the service by the staff who made me and my entire family feel welcomed and because of that, we had a wonderful time. Thank you so much and keep up the great work!

Comfortable and new hotel which provides good accommodation and tasty breakfasts to business travelers.