The St. Regis Shenzhen

La ubicación estratégica y el centro comercial KK están justo en las cercanías de St. Regis. Muy conveniente. La habitación está limpia y ordenada con una excelente vista panorámica. Es asombroso y maravilloso. Todo el mundo debe disfrutar esto. Un poco de cola durante el check in pero estuvo bien. El personal de recepción fue educado. Pero desafortunadamente, la insonorización de mi habitación (ubicada como Habitación No.10) es muy mala. Seguí escuchando la puerta de al lado entrar y salir con la puerta abriéndose y cerrándose. Entendí que no se puede culpar a los invitados, pero la bisagra de la puerta no funciona eficazmente. Es muy irónico que St. Regis tenga como objetivo proporcionar a los huéspedes un buen descanso, pero en realidad no fue así. El sonido me hizo dormir muy mal y realmente arruinó mi estancia. Sigue evitando que te asignen la habitación orientada al norte.

Have had an amazing experience in St. Regis Shenzhen!! With great view on the 96/F. Amazing bar with live band and cocktails. A special thanks to manager Crystal, who is really kind and passionate, for such a detailed introduction to the hotel and the special gift☺️Bloody mary at the bar is really a signature🤗definitely will come again for our next visit to shenzhen☺️

Booked for my boyfriend’s birthday celebration and talked to hotel for a small deco - we received a small cake and fruit platter - which was actually okay and indicated the Reservations team had done their job putting remarks properly. The part we didn’t like was the service during stay - I requested hotel to help pick up, store the cake for me the same time I asked for small deco, they said OK and would let Concierge contact me for this?! I didn’t receive any call or message from them at all! Eventually I had to pick up myself from their takeaway cabinet outside (I was lucky I was at the hotel when cake arrived), if not the cake would have melted in the cabinet. Also when I tried to pass the cake for hotel storage and send to my room (as a surprise)later when we return, 3-4 staff stood there and told me to FIND CONCIERGE or CONTACT YOUR BUTLER SERVICE. I mean, I was not introduced what contact I can use to talk to your butler service during check in, and I dunno where the heck is your concierge. Those staff actually stood there doing nothing , and one of them kinda of offered to help me after I went out of patience. In sum, if you’re looking for place to celebrate birthday, don’t go for this hotel. I’ve never encountered the similar in any other hotels in my life

Really pleasant this hotel. Attentive staff, helpful without being obsequious. good breakfast and really beautiful views. I like it when there are evidence of thoughtfulness like nice attention to detail: example, i left my room and my glasses on the table they placed a SR lenses cloth beside them: very useful! I will stay here again for sure.

The most amazing hotel I’ve ever been to. The service was incredible, the view was unbeatable, perfect location. Delicious breakfast with fresh watermelon juice. I can’t wait to come back.