Hampton by Hilton Shenzhen Bao ' an Xin ' an

因要到海雅大劇院，走路過去10分鐘左右，喜歡選擇大品牌酒店，比較有信心，前台服務人員態度很好，酒店裝修新穎，大堂很多打卡位，有一個可以自助的水吧，曲奇餅很好吃，也有機械人送外賣到房，非常方便；早餐餐廳很舒適，款式比較少，但可以的，酒店旁邊環境比較舊，但也難免，始終是有歷史的舊區。總括來說滿意。

The Hampton is opened on 5Dec and we stayed during its first month of operation, hence everything is new. The check in staff Yamie is not so friendly and gave us a lower tier room while an upgrade for our English speaking friend. That was not very nice. Hence we have to speak English to her to get a better treatment later on, a bit of an unfair treatment for being friendly as we purposely spoke mandarin to them initially. A support staff in the front desk called Yude Zhu (not sure if I catch the name right) was much more friendly with a good attitude on the contrary. Breakfast was standard but only until 10am; it was very packed during the weekend with lots of last minute comers fighting for food; a bit of a warzone with lots of Hong Kong people. The hot chicken soup noodle was a nice morning comfort food though. Nonetheless it was a blessing that a male staff with glasses (didn’t manage to recall his name !) was very attentive to offer help when I was arranging a takeaway coffee from the counter. Gym was small but not bad. Laundry room is convenient with 3 sets of washing machines and dryers. Slippers are fur lined and comfy in two colours for two guests to identify for themselves easily. Overall not a bad choice but the hotel is surrounded by a neighbourhood full of old residential buildings which looked a bit rundown; yet a large mall is within walking distance (7min) for easy access.

뭔가 조금 애매한듯한.. 하지만 부족하지는 않은(?) 그럭저럭 괜찮은 호텔이었습니다. 리뉴얼을 했지만 세련되고 편안한 느낌은 부족했어요

Bellissimo albergo nuova la costruzione, le stanze belle e spaziose,buonissima la colazione, ma orrendo il postò dove si trova, intorno ci sono delle casette sporche che abbrutiscono l’albergo

A good choice for a family trip, overall with a positive experience. It could be more convenient for customers if the hotel provided more restaurant services. We wanted to have dinner at the hotel, but the restaurant was not open.

Good service