Wesu Micro Stay Luxury Apartment (Nantou Ancient City Branch, Shenzhen)

The ratings are misleading. Good location in the centre of a neighbourhood, clean, had what was needed, fantastic personnel, so-so price...and I will never stay here again because of issues that these categories do not measure. In three days I had four rooms: Room 1’s electricity abruptly died in the middle of the night, room 2 was just a temporary room until the electricity was fixed (it was not fixed because maintenance personnel were on holiday), room 3 was just room 1 with problems that I will reference next, and room 4 was where I finally ended my reservation early from. The hotel requires dexterity to navigate, and is NOT accessible for people with mobility issues. Rooms 1, 2, and 3 were lofts that required carefully climbing (not walking) a tiny staircase which you WILL fall and die from if you are not careful, to get to the bed above a sunken lower area. Room 1’s view was of the adjacent bus depot. Room 2 had no windows. Room 3’s view was of an alley. For room 4, I took the lift only to find an odd step up that my roller bags needed manually lifting over since the lift’s entryway is not level with the actual third floor, and a similar step up existed in the shower of room 4, which is also a dangerous falling or tripping hazard. Very chabuduo layout. I finally left because of the stench. Unavoidable sewer smell is not something that people staying in a hotel should have to live with. NO rooms were soundproofed; everything from outside was always audible, and so was neighbour dialogue in nearby rooms. I did not sleep well at all for the two nights that I stayed, and neither will you. I chose this hotel because it seemed to be the best deal in Nanshan, but after returning to Shenzhen I remembered that I can just take the metro easily if I do need to get to Nanshan, and that suffering in a hotel with this many problems is not worth saving a few minutes of travelling. Trust me, skip this one. 4.5 out of 5 for Trip's metrics of location, cleanliness, service, and facilities, but 1 out of 5 for experience.

【滿分入住體驗】這次入住的體驗完全超出預期！酒店大堂設計時尚大氣，前台員工笑容親切，辦理入住高效貼心。房間寬敞明亮，全景落地窗視野極佳，床品柔軟舒適堪比五星級標準。衞浴設施智能現代，乾濕分離設計合理，洗漱用品都是知名品牌。早餐種類豐富，現煮麪點和西式甜點都很地道。健身房24小時開放，泳池水質清澈見底。最驚喜的是禮賓部主動提供周邊美食地圖，推薦的本地私房菜館果然美味！從細節到服務都讓人感受到專業與温度，下次出差旅行必定首選這家酒店！

前台服務熱情，可以提供行李寄存服務，有自助洗衣機和烘乾機，就去晚上排隊的時候有點久，常住的客户很多，酒店停車一天 10 元。