Shenzhen Pingshan Kengzi Subway Station Atour Hotel

退房這天下了大雨，原先是想要向前台借一把傘，但由於我歸還日期不確定，所以並不想把雨傘借走。但是前台的兩位小姐姐非常貼心，她們提議撐傘送我，我實在不想麻煩她們，便再三拒絕。其中一位女生二話不説直接就是拿了兩把傘陪同我下樓。到了樓下，雨下的比我想象中的還要大，我行李又比較多，一時之間不太好處理。我心裏實在不願將傘借走，便與她説了，她説“就一把傘而已，沒事的！”她知道我的顧慮，也是看我行李實在不便，便直接陪同我一起到地鐵站，還幫助我拉着我的大行李箱。我們在途中交談甚歡，我告知她，這家酒店是我住過附近很好的一家，告知她，我之後還會過來入住，她非常開心。最後我們到達了地鐵站，也結束了我在這邊的出差行程，但在這次雨夜，確實實實在在讓我感受到了特別暖心的服務。

Was impressed with the cleanliness and layout of the hotel with the lobby being on the 4th floor especially. Another standout was the hi-tech facilities such as heated toilet seats, sensor lights for night-time, electric operated blinds, Siri voice control management system. Robot room delivery service was a feature! Very quiet especially being in a prime location due to good double glazing and a lovely indoor well planted courtyard was a nice touch with peaceful views. Great food street opposite so all-in-all we enjoyed our one-night stay and will be back and fully recommend this hotel to other travelers.

Everything is top notch. The location is great too.

The hotel is clean and has good amenities in the room. Good service from the front office staff and polite.

Nil ok

房間：衞生非常好，沒有衞生死角，房間無異味，通風采光很好 服務：非常周到，及時提供我們所需的物品，貼心的將深淺色衣物分開清洗，每天都為我們即使清理房間垃圾 餐食：具有地方特色的腸粉等，水果非常新鮮 房間非常智能化，有小度管家可以控制空調窗簾等